• CosmoNova@lemmy.world
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    1 month ago

    Economists are praising it‘s efficiency but there are massive shortcomings when it comes to costumer support. A couple years ago I was told they have a whopping single person dedicated to matters in the german market for example. Anyone who has any idea about the german bureaucracy hellscape knows this is far from sufficient to deal with any issue whatsoever. And I suspect it‘s not running much smoother elsewhere.

    • tal@lemmy.today
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      1 month ago

      Anyone who has any idea about the german bureaucracy hellscape knows this is far from sufficient to deal with any issue whatsoever.

      Maybe that’s contractable.

      • CosmoNova@lemmy.world
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        1 month ago

        Does that matter when the bottleneck is this tiny? A single employee would have to contract, stay in contact and approve whatever they outsource. And going by some quirks with the german side of the store their usual response seems to be simply blocking german IPs from accessing whatever may cause extra bureaucratic work for them.

    • TheDarksteel94@sopuli.xyz
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      1 month ago

      It’s interesting because I’ve never had to wait for too long for a reply. So I assume they have a lot of automatic tools helping them out in some way.

  • Grimy@lemmy.world
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    1 month ago

    8500 million in revenue and 350 employees.

    Gaben owns 6 yatchs and spends 70 to 100 million maintaining them.

    There is absolutely nothing that differentiates valve from the other stores front to justify this. The whole store front industry should be tightly regulated. No billionaire should exist and if you find yourself defending one, it just means they have a good marketing team.

    This is having a negative impact on the industry and the only ones benefiting are Gaben, Nintendo, Microsoft, Epic, etc. it’s clear collusion.

    Can’t wait for all the downvotes and simps coming to defend him because “Gaben isn’t your average billionaire”.

    • glimse@lemmy.world
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      1 month ago

      There is absolutely nothing that differentiates valve from the other stores front to justify this.

      The “justification” is that Steam is a good storefront and others kind of blows. There’s nothing stopping other companies from making good software…they just haven’t.

      it’s clear collusion.

      That’s not what collusion is… Steam doesn’t sell Nintendo games and is Epic/Microsoft’s rival.

      Can’t wait for all the downvotes and simps coming to defend him

      To be clear, I’m not defending billionaires. Your talking points are just kind of baseless.

      • Grimy@lemmy.world
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        1 month ago

        The product stays the same if we bring down their revenue to 1 billion, they aren’t close to bankruptcy. If they took 0.5 %, Gaben would still be able to afford a yatch or two, just not 6.

        Having a competitors product on your platform doesn’t have anything to do with collusion. They are rivals but they don’t actually compete or strive to give their customers any kind of competitive prices.

        And yes, you are defending a billionaire.

        • glimse@lemmy.world
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          1 month ago

          The product stays the same if we bring down their revenue to 1 billion, they aren’t close to bankruptcy. If they took 0.5 %

          So? I don’t care if they’re forced to lower his salary. You said nothing differentiates Steam enough and I’m saying it does so by being good.

          They are rivals but they don’t actually compete or strive to give their customers any kind of competitive prices.

          The majority of customers on all storefronts are fine with the pricing as-is. Steam’s competitive advantage comes from being the best storefront with an amazing library and . That’s why it’s the top dog

          And yes, you are defending a billionaire.

          I’m clearly not. I’m defending the service itself

          • SchmidtGenetics@lemmy.world
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            1 month ago

            The majority of customers on all storefronts are fine with the pricing as-is. Steam’s competitive advantage comes from being the best storefront with an amazing library and . That’s why it’s the top dog

            Pricing has nothing to do with Steam dude…. that’s publisher/developer controlled. And they have a quite a lot of stink to say about the cut they take for nothing. They need to curate and moderate all their own store page, Steam does what and takes 30%?

            It’s no wonder some take epics deals, the cut they take is 12%, that’s significant. And if epic can operate by taking that much with their employee count, clearly valve could be doing a far better job of what they do, but they do what again…? Line Gabe’s pocket and what else?

      • SchmidtGenetics@lemmy.world
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        1 month ago

        I mean they have tried, but than they get in shit for doing something different to get their foot in the door(epics free games). Valves marketing and fan base is top notch and defends them voraciously with their rose coloured glasses.

        They have buggy games, they don’t update them, they are currently over run with griefers making some unplayable to any fun degree.

        What’s with the passes they keep getting? As you said they get “justification” lmfao, what a fucking joke. Its capitalists defending despite you claiming you aren’t what a joke. Does musk get a pass for his space ventures? No, so why does gaben? Please explain in detail, I would love a legit answer to this.

          • SchmidtGenetics@lemmy.world
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            1 month ago

            But is it? It’s maintained by its users and customers.

            Gabe reaps all the benefits and who else gains your justification is what?

        • JustEnoughDucks@feddit.nl
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          1 month ago

          L O L “doing something different”

          Epic tried to pull an Amazon.

          Get VC money and chinese money and subsidize and undercut competition using anticompetitive practices to gain market share before the rug pull where they jack up their margins to the industry standard. (Everyone uses 30%, even brick and mortars except humble which is 25)

          The difference is Amazon actually made a good software experience in the beginning few years and Epic spent literal years with very few feature updates and whining and burning money suing about “unfair market practices” when they were the only ones actually engaging in anti-consumer practices like paying off developers to be Epic-exclusive and buying developers and removing their games from steam. The other “different” thing that they did I guess is their CEO is an outspoken objective asshole.

          They never got to the rug pull part because their actual software sucked balls and they refused to improve it so much so that someone else actually made a better launcher than them for their own products…

          • SchmidtGenetics@lemmy.world
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            1 month ago

            Humble’s is 12% and all the others charge 30% because that’s what steam set as an arbitrary standard.

            They can all operate with lower, but go off on this conspiracy theory.

            See blindly defended, can’t even have a discussion without it being derailed by conspiracy theories. Who’s voting up this bullshit? They tried something different, they get shit on, of course you can find an angle with anything a company does, that shouldn’t stop people from having a discussion. They asked what others tore fronts are doing, b the eh are trying, than people like you come and shit all over them because it’s not immediately identical or better than steam.

            We get it, nothing can be better, that doesn’t mean people shouldn’t try and we should shit all over their attempt. Yeah that’ll make them try harder. You’re the reason why they stop trying, because it’s not worth the effort since they know it’ll never meet peoples quite frankly impossible standards.

            So can we please have an actual discussion on this topic for a change? Or are fanboys just always going derail actual conversations with their stupid bullshit?

        • Deceptichum@quokk.au
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          1 month ago

          Because people dont want free games, they want a useful service with features. EGS is a piece of shit that leaks users data often.

          • SchmidtGenetics@lemmy.world
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            1 month ago

            You seem to think they can just create a copycat store of steam at release. That’s pretty foolish, they are constantly updating their store with new features, it takes time to develop stuff.

            And I’ve not heard of a data leak, let alone multiple, sources please, because not even Google is bringing up any meaningful results. Maybe you’re thinking of developers and not them themselves…?

      • Grimy@lemmy.world
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        1 month ago

        Did you read your own article?

        In 2021, Microsoft estimated Valve’s annual revenue at $6.5 billion, roughly on the same scale as EA’s $7.5 billion in 2024 revenue. But Steam achieved those numbers with around 350 employees, compared to well over 13,000 people employed by EA.

        The disparity highlights just how much money Valve brings in with a relatively small workforce. And a lot of that is thanks to the chunk of revenue Valve takes from every sale on Steam.

        That’s the indie industry getting fucked right there, but sure, drink Gabbens sweat.

        The actual revenue is difficult because it’s all estimation, they clearly don’t want us to know and hide it. One website says 13 billion lol, and they brought it an estimated 1 billion just from Counter-strike crates. I got 8.5 from the article that was posted two days ago. Whatever it is, it’s too fucking high, stop defending multi billionaires.

    • uis@lemm.ee
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      1 month ago

      Others barely tried to compete. GOG has its niche in DRM-free, while Epic engages in REAL monipolistic behaviour(Epic exclusives) and upset gamers with it.

  • mettwurstkaninchen@feddit.org
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    1 month ago

    THB, they could use a few more employees and it shows. Community moderation is awful and there are many nazi groups. The whole trading ecosystem is ripe with frauds and many games released are cheap shovelware, asset flips or broken. And don’t get me started on the problems with abandoned Early Access games. Valve could hire a few more people and maybe try to tackle those issues.

    • Echo Dot@feddit.uk
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      1 month ago

      Not sure what valve can do about abandoned early Access games other than remove them if they’re not updated in a certain amount of time. Although that causes problems too.

      Not really clear how having more people would fix these issues

      • mettwurstkaninchen@feddit.org
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        1 month ago

        They could easily prevent devs that abandoned an early access title from launching another one. They could check if the devs have a reasonable business plan and are able to fulfill their promises. They could vet them and check if they did manage to release some games. And so on. It is not impossible and would help us gamers, because nobody wants abandoned games.

      • paris@lemmy.blahaj.zone
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        1 month ago

        They could create a new flag for Abandoned Early Access games. If an Early Access game hasn’t been updated in a long time, that could trigger an automatic email to the publisher saying “Hey your game hasn’t been updated in a long time and could be changed from Early Access to Abandoned Early Access. Consider updating the game or store page to keep Early Access status. If you would like to switch to Abandoned Early Access, you can ignore this message and it will automatically update in two weeks or you can manually change the status on your game’s Steam page.” Wouldn’t really need more employees to handle this unless the current employees are all too busy to implement something like it.

      • Gingernate@programming.dev
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        1 month ago

        Yeah same. I don’t play a ton, mostly on the deck,. And I also avoid interaction with other people on their platform. But I’ve never had an issue.

    • communism@lemmy.ml
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      1 month ago

      I assume Valve, like the vast majority of tech companies, outsources moderation. It’s normally outsourced to incredibly underpaid and overworked people in the global south not given proper training for these things.

    • Zetta@mander.xyz
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      1 month ago

      The shitty games released on steam are the outcome of it being relatively easy to publish a game on the steam, and that should absolutely not change. Let people publish their crap that nobody will play, you don’t see the vast majority of it.

  • bitwolf@lemmy.one
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    1 month ago

    Steam is successful because they’re the only company in that market treating customers right.

    I’d be very upset if the courts side with EA.

    • rottingleaf@lemmy.world
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      1 month ago

      Steam could use better search. Ideally I’d like to be able to just use SQL, but I understand why not.

      There’s been a few times where I wanted to find something in Steam, but spent most of the emotion on clicks and fucks before launching something, concluding that yeah, I wanted this, and stopping it because I don’t want this anymore.

      • BluesF@lemmy.world
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        1 month ago

        Steam DB has a pretty decent search. It’s not SQL but the filters are a bit better.

        I know how you feel tho - so few consumer orgs give us an advanced search worth it’s salt. I want to have (x AND y) OR z, or maybe x AND (y OR z)… Not whichever specific combination was preordained for me.

      • bitwolf@lemmy.one
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        1 month ago

        Well that’s why they actually do right by their customers. That said I definitely agree

    • FangedWyvern42@lemmy.world
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      1 month ago

      What are EA doing with Valve? The lawsuit this came from is between Wolfire Games and Valve; far as I can tell, Valve and EA work together on some stuff.

  • flamingos-cant@feddit.uk
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    1 month ago

    This number doesn’t seem to include support staff who iirc are contract workers so might not count as “employees”.

    • SchmidtGenetics@lemmy.world
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      1 month ago

      Most of the support staff is their customers and users actually.

      Most of the store is curated and moderated by the developers and publishers, but you’re not wrong about stuff like server farms and development.

      But I’m also curious, there’s a line, so where is it? No business is going to include the plumber and electrician they hire to do occasional or even routine work and maintenance. So do the same techs working on server equipment count or not? Where’s the line on this who’s a contracted employee instead of contracter.

      • flamingos-cant@feddit.uk
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        1 month ago

        Most of the support staff is their customers and users actually.

        It’s not users that process refund request, recover your account if e.g. you’ve lost your 2FA method, or any of the other innumerable things you might need to contact Steam support for. I don’t think it’s unreasonable to include the staff that do this as part of their workforce.

  • interdimensionalmeme@lemmy.ml
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    1 month ago

    I’m reading, Steam takes 30% cut, offer practically nothing but a download system, store front and crappy forum instances per game. Largely unchanged since 2012 Basically, they’re just taking the money and running, almost pure rent.

    • Godnroc@lemmy.world
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      1 month ago

      Thor from Pirate Software has a great video breaking down how Steam works and the lawsuit that claims they are ripping off consumers. It’s very educational.

      Of course, there is no requirement to use Steam. Game makes can publish their game themselves without a platform at all, which very few do. If you say they actually need a platform, there is the value they are getting for that 30%. If they weren’t getting anything of value, then they could do it themselves and benefit instead, which most do not.

      • uis@lemmy.world
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        1 month ago

        Wanted to link this video, but you did it first.

        Also, as mentioned in video, gamers prefer steam because developers there can’t disable or remove comments or not refund on basis of “sucks to be you” like EA and Ubisoft do.

        • interdimensionalmeme@lemmy.ml
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          22 days ago

          Thor

          You certainly did call him out exactly as he is. An obvious industry shill “we can’t make non-live service games anymore because licensing boohoo”

    • Pringles@lemm.ee
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      1 month ago

      Feel free to start a competitive game store. There’s a reason why gog, origin or epic hardly make a dent on Valves bottom line.

      • uis@lemm.ee
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        1 month ago

        Gog has its niche. Others didn’t even try. “Look at exclusives” from Epic doesn’t even look like trying

        • JustARaccoon@lemmy.world
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          1 month ago

          Even within its niche gog Galaxy still lacks a lot of features steam has, like communities, mod support, Linux support, and a few others.

    • CancerMancer@sh.itjust.works
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      1 month ago

      They also offer the Steam multiplayer backend, workshop, and Steam’s social system which is becoming enticing again given Discord’s latest behaviour.

      GOG’s gimmick is no DRM, Itch.io has the cheapest self-publishing costs, and Epic has… well I’m not sure really, but the other two have their place, but it’s no coincidence Steam is the biggest.

      • Johnmannesca@lemmy.world
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        1 month ago

        Epic does sales where they release free games periodically. It’s great for people who like cloud gaming like Geforce Now.

  • SapphironZA@sh.itjust.works
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    1 month ago

    Valve is an excellent example of a sustainable tech company. It’s not on the growth at any cost, boom and bust cycle

    • ZILtoid1991@lemmy.world
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      1 month ago

      They just provide a service good enough for the more toxic gamers so they won’t get harassed, nothing more beyond that. They have almost nonexistent moderation, and no longer are developing games.

      • FangedWyvern42@lemmy.world
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        They are developing a game at the moment, Deadlock. Lots of footage and a dev build leaked a few months ago.

    • Kerred@lemmy.world
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      1 month ago

      I recall in a decades old Texas Univ interview, Gabe said you had to be aggressive in your firing processes.

      Is the same video I recall they made him put on a horse head and try to hold up three fingers.

  • Corigan@lemm.ee
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    1 month ago

    I think people often hate steam for their success, but fail to see it’s the result of customers’choice in a free market. (I see it enough I’m not sure if people get paid to hate on them… To ruin the thing they have most of customer respect)

    Steam is not publicly traded and does not act like every other publicly traded company. It invests in its customers experience and custtomer come back for that. It does not nickel in dime or use its position to hold its customer captive and enshitfify its product. It’s not an ISP…

    It invests in hardware and software development it believes the industry needs not to make a massive profit but to be a champion of what gaming should be (Linux, steam link, index, bug picture, steam controller, steam deck) These products are experimental and usually sold at or near cost not to make money but to prove to the market there is a need and a demand.

    They are often a champion and voice of the gamer.

    They could have tried to be like Bethesda and tried to monetize their workshop but they didn’t.

    Sometimes they’re quiet and we don’t hear anything about what they’re working on, but that doesn’t mean they aren’t working on things.

    I can’t imagine pc gaming would have survived and resurged without steam. And I hate to think what it would be like if there were just 5 epics, origin, Uplay, whatever other launcher. I think gaming would look like mobile games…,… which takes a 30% cut too and can only sell in apple or android markets… No one bitches there and they offer no services.

    • uis@lemm.ee
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      1 month ago

      It’s not an ISP…

      Valve has AS number, so it is an ISP

      • BritishJ@lemmy.world
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        1 month ago

        Having an AS does not make you an ISP. It just means you have a public AS, which you can use to peer with providers on the Internet, if you have an agreement to peer.

        • xradeon@lemmy.one
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          1 month ago

          Correct. In fact many, many companies have ASNs. Little companies all the way up to large ones. The key difference for an ISP is they allow you to route traffic through them. Almost every company that has an ASN blocks traffic from being routed through them, assuming they know how to configure that and that they have different peering points. Valve most certainly does not allow you to route through their network, they already have enough traffic just doing their own CDN stuff.

    • Lets_Eat_Grandma@lemm.ee
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      1 month ago

      I think people often hate steam for their success

      I hate them for forcing me to use a kind of DRM which will stop working once their servers stop.

      Halflife was just fine without steam. Adding steam seemed to be a way to stop players from sharing CD keys.

      • homicidalrobot@lemm.ee
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        1 month ago

        You can play: Half-Life 1: Source Half-Life 2 Half-Life 2: Episode One Half-Life 2: Episode Two All with steam closed. Original half life expansions aside, your take is senile. I suppose alyx could’ve done without it.

        • Lets_Eat_Grandma@lemm.ee
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          Okay, but what about all the games that have come out since steam has launched and ONLY have online-only drm options?

          Not talking about MMOs because those are their own beast. I’m talking about a huge amount of games though excluding mmos.

          I don’t mind digital distribution DRM platforms, I just want a choice. I want licenses to be portable and I want to be able to re-sell licenses for games I do not wish to own any longer. I don’t want to be bound to just console games either.

          • TheGalacticVoid@lemm.ee
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            1 month ago

            I don’t think resellable licenses are a great idea. It works with physical media because it will have flaws that affect quality and price, but I don’t see how that would work for digital without screwing over devs. I can completely get behind transfers or trades with friends or between platforms, but not really for resale.

            • Charzard4261@programming.dev
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              1 month ago

              I can get the transfers between friends part, but why between platforms? That makes zero sense from a business standpoint.

              The only way that would work is to have game companies manufacture and distribute an external storage medium themselves, because platforms sure as hell won’t say “Oh you bought a license on another store? Sure, you can use our CDN for free!”. And now we’ve almost reinvented game CDs.

          • homicidalrobot@lemm.ee
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            1 month ago

            Okay, but what about pre-steam DRM? But what about services that have existed for less time and actually done the slippery slope shit you’re cowering in your boots about (Uplay)? You’re so busy listing possible problems and making problems up that you are not comparing and contrasting your available options. It strikes me that you are complaining to complain and don’t have realistic solutions in mind, you’re asking for either a rental system where you put up collateral to play a game or you’re suggesting that the developer only be able to sell a game once. Are you one of those crazy “first sale doctrine” sovcit types?

      • TheGalacticVoid@lemm.ee
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        1 month ago

        The way I see it, Steam having DRM is Valve’s way of giving publishers and devs that choice, and said choice just makes Steam more likely to stick around for the future, which makes the biggest drawback of DRM (losing all your games) less likely.

      • wolfshadowheart@slrpnk.net
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        1 month ago

        Luckily steamless is piss easy to use because Steams “DRM” is only meant to be preventative. As in, you’re playing it on steam for the community, workshop, cloud saves, per game notes, control scheme setups, etc etc.

      • Couldbealeotard@lemmy.world
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        1 month ago

        That’s kind of why they are successful though, right? They were the ones that figured out how to supply games digitally for a profit, which required a way to prevent people from sharing the product for free. This was previously done with CD keys, but the advent of the internet rendered that mostly ineffective.

    • rottingleaf@lemmy.world
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      1 month ago

      Steam was apparently already cool when I was a kid. Though the reason I knew about it was that I had 2 games with Steam support bought in stores (one of them I gifted without installing\registering, another one I installed without registering).

      Others are still at that point - you buy a game and you get something like GameSpy and such as an optional thing nobody thinks about. They are trying to make those services the entry point, and I guess for AAA players they have already succeeded.

    • HauntedCupcake@lemmy.world
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      1 month ago

      I agree with you, but justifying anything by saying they’re successful in a free market is really iffy. There are plenty of large evil companies that are incredibly successful. That said I agree with everything else you’ve said.

      I personally think 30% cut is too much for any app/software store. But if anyone deserves it Steam does

      • Corigan@lemm.ee
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        1 month ago

        My reference to free market is only a means of saying customers choose steam because of its offerings not that they have too.

        I agree it would be nice if they charged less. However do we know their full PNL/balance sheet? People just keep taking revenue/employees as if employees are the only overhead.

        They provide the servers, and do have an rde cost for development for services we discussed like cloud saves, control support etc. if people have this much energy over it attack pharmaceutical for there insane mark ups that would drive way more positive social change. But the people driving are mostly trying to make more money by cutting there publishing expenses through steam. I’m sure psn and Xbox also take 25 to 30percent cuts.

        They also championed low publishing costs of only 100 dollars to list a game. I don’t know enough to speak to their update charges though. Hell psn been known to charge 25k for visibility in top of their 30% cut and there are no other market options Reference

        Everyone focuses here cause developers and publishers want more of this cut and to me seem to try to push steam into regulator cross hairs as a way to force the changes they have failed to negotiate.

        I would also point out brick and mortar sellers also take 15 to 20% cut and then also charge for storage, disposal, fulfillment, return on and on. Amazon does the same. It’s the nature of a market place. Reference

        Overall it doesn’t make sense to me as a community that we attack our best example of what a game market place should be.

        • HauntedCupcake@lemmy.world
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          1 month ago

          No harm meant. I do think Steam is the golden example of a big business done right. All I’m saying is that there’s room for improvement.

          However do we know their full PNL/balance sheet?

          We can make an educated guess. Amazon’s S3 charges roughly $0.025 per GB, so an 100GB game would cost $2.50 for Steam to upload to a user. For a $30 game, that’s around ~8.5% or just over 3 downloads before it’s unprofitable.

          Obviously Valve isn’t paying consumer level S3 prices, and obviously users can download multiple times. But I would be extremely surprised if they didn’t make a rather large margin on each sale

          • Corigan@lemm.ee
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            1 month ago

            Total fair always room for improvement, no ones perfect.

            Appreciate the good discussion!

          • uis@lemm.ee
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            1 month ago

            Amazon’s S3 charges roughly $0.025 per GB

            For storage or for download?

            • HauntedCupcake@lemmy.world
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              Download. It’s also rounded up. Storage is negligible compared to bandwidth, especially considering Steam’s business model

          • uis@lemm.ee
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            1 month ago

            Assuming there will never be any updates, 3 downloads is what regular gamer can do. First computer, second(friend’s) computer and reinstallation on first computer.

            • HauntedCupcake@lemmy.world
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              1 month ago

              $0.025 per GB is the most expensive option on S3 I could find rounded up. It would be absolutely insane if Steam were paying those prices when they have their own servers. I also used 100GB game size as a large number, and $30 as a small price tag (for an 100GB game).

              I was trying to be charitable with the numbers and it still came out pretty positive

              • uis@lemm.ee
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                1 month ago

                $0.025 per GB is the most expensive option on S3 I could find rounded up.

                What is cheapest and at what speed?

                I also used 100GB game size as a large number, and $30 as a small price tag (for an 100GB game).

                I get it, but then there are all those heavy f2p games like War Thunder, from which Steam doesn’t get anything.

  • Einar@lemm.ee
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    1 month ago

    How many times has this been posted now? Genuine question: why is this such a big deal?

    • cygnus@lemmy.ca
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      1 month ago

      Genuine question: why is this such a big deal?

      These are not all video game companies, but for reference:

      AMD: 26,000 employees
      EA: 14,000
      Facebook: 84,000
      Netflix: 11,000
      Spotify: 9,000
      Twitter: 7,500

      • nalinna@lemmy.world
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        1 month ago

        Yep. But it also seems like people are so shocked by the data that maybe they’re missing the moral of this story, too? …sure it’s impressive that Valve has done so much with such a small workforce, but I think the reason they’ve been able to move so quickly is because they have such a small workforce. Companies get slow because they get big…I don’t care how much you tout your SAFe processes; you will always lose efficiency as you grow. It’s the difference between steering a canoe vs a cruise ship…the more you grow, the more you have to fight against momentum. So, my takeaway from this is that they figured out the secret to continued success as a maturing company, and good for them.

        Now, I say all of this with sincere hopes that they don’t work their smaller number of employees to death and ask them to take on inappropriately burdensome workloads. Because if that’s the case, they should fuck right off with the rest of their peers.

        • Capt. Wolf@lemmy.world
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          From what I understand, they basically have a very open work structure. People are free to work on what they want, when they want. They actually are against high workloads and do everything they can to prevent employee burnout.

          Source

          I can’t say if that extends beyond the development teams to other departments like server management, but everything I’ve ever seen about them says they’re all just in it to have fun, make cool shit now and then, and of course make tons of money. The fact that their sales platform basically just prints money helps support that culture, obviously.

            • HobbitFoot @thelemmy.club
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              1 month ago

              I think it speaks to developing for gaming over developing for infrastructure. What does it say about gaming where, a company that has a healthy attitude about work in general, has staff that prefer to work on addressing Steam bugs over working on a prestige game?

              • SchmidtGenetics@lemmy.world
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                Do they? They have some pretty buggy and downright unplayable games due to griefers for years now so how is that even remotely true? And I’m sure their employees would rather build something new than to keep fixing old stuff, who wants that? That’s a pretty weird claim to say people prefer.

                It’s like people bury their heads and ignore everything bad about steam/valve.

                Steam/valve/newall seems to have this weird thing on lemmy, every other billionaire is cancer, but all hail GabeN, can’t have a discussion about anything here it seems without it getting derailed by people with rose glasses on.

                And did you read anything posted? What’s “healty” about anything from my screen grab?

                • uis@lemm.ee
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                  1 month ago

                  They have some pretty buggy and downright unplayable games due to griefers for years now so how is that even remotely true?

                  TF2 got bot-free recently. Let’s see how it lasts.

              • SchmidtGenetics@lemmy.world
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                1 month ago

                Or there’s not enough people with passion, since their passion is hats, or the higher ups have their preferred people they give funding too, part of the linked articles mention this stuff.

                • Grandwolf319@sh.itjust.works
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                  1 month ago

                  I don’t want forced passion. If an artists doesn’t want to create, they shouldn’t be forced.

                  So is game making an art form, I think so.

              • SchmidtGenetics@lemmy.world
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                Yeah it’s great to think letting your employees do what they want is good, which it is, but yeah everyone’s going to have their own idea and want to work on it. So who gets funding, etc.

                It’s strange the person said they move fast, that’s not something I’ve ever heard in reference to steam/valve before, and so many upvotes? What’s going on here.

        • theneverfox@pawb.social
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          1 month ago

          This is such a simple idea that people seem incapable of understanding

          Big companies can’t innovate. They’re pulled in too many directions and create bureaucracies that stifle the individuality needed to push beyond known techniques. At best, they can iterate and imitate - and even that is very hit or miss

          There’s this idea companies must grow or die - but in reality, companies grow until they can only perpetuate themselves. They start to only make sense on paper

          Individuals drive progress - they need time and autonomy

        • interdimensionalmeme@lemmy.ml
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          1 month ago

          Valve has done so much ?

          Steam hasn’t been improved since 2012.

          They’re clearly coasting.

          They’re keeping their keeping the 30% cut and running away with it instead of hire people to fix stuff.

      • SchmidtGenetics@lemmy.world
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        But it’s basically a store front and they contract almost everything out. Like how many people does it take to run some servers? They don’t make games, the steam deck and the VR are the few things they’ve done. And that could be done by a couple dozen engineers and contract everything else.

        Like how many employees should they have?

        • uis@lemmy.world
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          1 month ago

          Like how many people does it take to run some servers?

          That is exactly the point of post. You don’t need tends of thousands of people to run some servers.

        • jqubed@lemmy.world
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          Wall Street would probably say 15-30,000+. I think the point of the surprise is that actually it’s possible to be massively profitable and have good products without needing massive teams of people. How many mediocre/bad AAA games have teams larger than Valve’s entire staff? More isn’t always better, sometimes it’s just more.

          I haven’t read this article, because yeah, I’ve seen this same basic headline over a dozen times in the past week on Lemmy, but I think it’s a testament to what can happen when a private company doesn’t have a lot of shareholders and is run by people who just want the company to run well and be profitable. They don’t have to chase some unsustainable Wall Street expectation of x% growth every quarter.

          • SchmidtGenetics@lemmy.world
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            1 month ago

            Most of the store front is moderated by the publishers and developers, and they contract out a lot of work, maybe what, one valve employee at a server bank with the rest being contract workers?

            • uis@lemmy.world
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              1 month ago

              Most of the store front is moderated by the publishers and developers,

              You say this a lot, but can you explain what this means?

              • SchmidtGenetics@lemmy.world
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                ?? The developers control the store pages, what needs to explained more? Go to the store, see what pages are linked there, those are the pages they are responsible to curate and moderate.

                It’s an all automated system, you don’t think there’s a steam employee typing it all in or something do you? This have low staff numbers since it’s hella automated and contracted out.

        • cygnus@lemmy.ca
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          1 month ago

          They don’t make games

          DOTA and CS beg to differ. Spotify is a “storefront” that produces nothing but has about 25x more employees.

          • SchmidtGenetics@lemmy.world
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            And valve contracts out or has the developers and publishers self moderate their own pages on Steam instead. Why is this shocking? Because a company contracts out instead of employing people and has their customers do stuff for free…?

              • SchmidtGenetics@lemmy.world
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                How does a discussion have a loser? I was adding how valve has such a low employee account since it apparently wasn’t clear to anyone currently in the discussion.

                Take offense that they legit have issues publishing any games due to their corporate structure…

                But I was only adding to the discussion, why do you need to “win”? They have their customers moderate their store pages and they contract out employees instead. Can you provide polite discourse to this topic without being an ass or no?

        • Grandwolf319@sh.itjust.works
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          1 month ago

          All that says is that if you give people choice, they might chose not to make games in today’s market, that’s not bad imo. It’s possible that building new games isn’t what the world needs right now.

          • SchmidtGenetics@lemmy.world
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            1 month ago

            It says that every employee had their own idea of what valve should be working too. Nothing got done, games, updates, bug fixing, there wasn’t anyone to say hey, we need 5 guys to get this done. It’s nah I want to add hats to this game, but the griefers ruining this one isn’t important to me.

            Its always interesting to see the rose coloured glasses spin on this own admitted failure.

            • Grandwolf319@sh.itjust.works
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              1 month ago

              It says that every employee had their own idea of what valve should be working too. Nothing got done,

              I guess that’s where me and you would differ. Though they didn’t put out half life 3, imo valve has contributed more to my gaming experience than any other company and BY FAR.

              So if this is things not getting done, I only want more of this.

        • imecth@fedia.io
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          1 month ago

          These stats don’t include subcontractors and as such they’re very misleading. For example, who do you think produces the GPUs inside the steam deck? Hint: it’s not Valve.

            • imecth@fedia.io
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              1 month ago

              My point being that while valve itself has only 350 employees, it subcontracts far more than that.

              • piccolo@ani.social
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                that’s really silly to argument. only a few manufactures in the world even have the capabilities to produce GPUs and CPUs. even China doesn’t have the fabrication capabilities with current generation. So of course, Valve is going to purchase GPUs from a 3rd party unless you expect them to spend tens of billions of dollars to start their own silicon fabrication…but oh wait, now they have to purchase silicon, so they’ll start their own silicon mine… but now they need trucks…so they start their own truck manufacture…

                Do you expect them to become Samsung?

    • Xenny@lemmy.world
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      1 month ago

      Been seeing a lot of anti-valve corporate propaganda lately I think they’re upset with the way they run their company because it shows that in comparison their own companies are being greedy and hoarding wealth. It also shows how vastly inefficient in comparison they are.

      • SchmidtGenetics@lemmy.world
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        Weird take, in valve more money is saved for Gabe himself (hence his half a dozen yachts….), while on the other hand, the companies with more employees spend more on giving other people money.

        So who’s hoarding using your logic? The company with 10 bil in revenue and 200 employees, or the company with the same revenue and 20000 employees…? Because to me it seems ones doing more for citizens at large than the other lining one persons pocket far More.

        • Xenny@lemmy.world
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          The company with more wageslaves of course. I’m sure valve employees are paid very well. Yeah Gabe Newell is a billionaire and I’m not defending that, he should definitely be paying more in taxes. As they all should. But the way valve runs things is their business as a private corporation and I’m tired of seeing the being tore down for no apparent reason lately. Lots of better targets. It seems motivated by something larger behind he curtain and I don’t like being manipulated.