It really feels like they developed a revenue stream prior to developing a product. All we’ve heard is some “Ai features” would be a subscription service, but their software has been preety universally mid at best, and AI is starting to see some backlash. We are seeing companies try to cram AI into everything even when it has no purpose being there. I get the feeling that companies are starting to catch onto this AI investments have become ridiculously expensive and have provided nearly zero additional value to their products and services.
I’d guess that major UI revisions are a big reason for average users. People don’t like having to relearn how to do something or find a setting. If M$ implemented a legacy UI setting that by and large mimicked the interface and controls in W10 they’d clear a major hurdle preventing less technologically inclined users from upgrading.