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Joined 2 months ago
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Cake day: February 13th, 2025

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  • I’m a developer, so my chances are pretty good. But I take your point.

    Even if I weren’t, there’s enough software options out there that I don’t have to pick between paying for proprietary software and living with abandonware.

    So I think the need for this security is exaggerated.

    Of course. I used proprietary software for a long time. Having things I relied on get abandoned got old, but it worked.

    I just expect more from most of my software, now.






  • Oof. Sorry you had such a bad experience.

    Pro tip for others: It takes time for volunteers to reverse engineer new proprietary laptop hardware.

    If the laptop manufacturers aren’t advertising Linux support, it’s up to the community to play guess and check, to figure out what the proprietary drivers do.

    You might get lucky and pick the same exact model as a passionate reverse engineer. Or you might not.

    With old stuff, your odds are much better that someone has figured it out for you.

    For new hardware, it’s still essential to pick a vendor that chooses to write and release Linux drivers.

    This will get better when truly open hardware platforms gain popularity.






  • That’s a great way to handle it.

    I like to pass them the ticket and schedule the next open hour on their calendar for them to teach me how to do it, if they’re a developer. Sometimes they do, because I was genuinely missing something easy. Usually they get to awkwardly discuss why they don’t have it done yet, either.

    When the person isn’t even a developer, I’ll explain the usual process between developers, and give them a chance to beg their way out of it.

    If they don’t beg off, I schedule them anyway and see if they can actually at least “rubber duck” me through the problem. (Sometimes it even works.)

    I’ve had a couple peers discover (or rekindle) their love for development this way. Most just make up a reason not to make the meeting, though.