The son scammed her. He told her she needed to disinfect peripherals. The tech is just allowing that to happen and charging a not listening to the tech fee.
what lie? they told the customer the truth from the beginning, and still agreed to the customer’s demands to work on the problem. they agreed to remove all viruses from the peripherals, which they did, because the peripherals were returned to the customer at the end virus-free.
You’ve never worked retail have you
I have, actually.
A scam is despiccable in my book, no matter how deserving the victim.
The son scammed her. He told her she needed to disinfect peripherals. The tech is just allowing that to happen and charging a not listening to the tech fee.
Yes, the tech, who is also in a position of trust on the matter, is therefore part of said scam. Twist it all you want, the tech lied and benefited.
what scam? the customer wanted them to work on their computer, so they did, and charged the customer accordingly.
they lied to the customer and charged for work they didn’t do
what lie? they told the customer the truth from the beginning, and still agreed to the customer’s demands to work on the problem. they agreed to remove all viruses from the peripherals, which they did, because the peripherals were returned to the customer at the end virus-free.
Removing is an action, not an end result. Nothing was removed.