The latest Windows 11 preview build in the Beta Channel delivers a rather odd change to the Start menu. For some reason, the "Sign out" button is hidden behind a Microsoft 365 ad and other banners.
Basically it described a problem with the boiling the frog technique. There’s a point for every user at which they’re fed up with the bullshit, lose all trust in you(r company) and are hard to impossible to get back as a customer. Every customer leaving has a little unnoticeable effect on you, but with time there will be so many people that you lost that all your tactics to lock your users in will fail.
Do you know the term “trust thermocline”?
Basically it described a problem with the boiling the frog technique. There’s a point for every user at which they’re fed up with the bullshit, lose all trust in you(r company) and are hard to impossible to get back as a customer. Every customer leaving has a little unnoticeable effect on you, but with time there will be so many people that you lost that all your tactics to lock your users in will fail.