We just dropped our ISP(Windstream) for never once giving us the bandwidth we are paying for. Their excuse was overhead. However I was on a call with their engineering dept and one of their guys read out the QOS and it was for less than what we are paying. When I brought that up they abruptly cut off everyone but the sales guy who continued to try to blow sunshine up my ass despite knowing it was all bullshit.
Nah it was very frustrating at the time. However its better since we started the transition to a new provider.
Its not complete yet but it did indeed feel good when my latest in long line of sales reps called me about a new 36 month contract. Windstream is mismanagements prototype. They have achieved greatness in sucking. They have good technical people who are prevented from fixing problems by their clueless management personnel. These people also change all the time. That revolving door there must be spinning at thousands of RPM’s.
On February 15, 2019, the U.S. District Court of the Southern District of New York ruled that Windstream had defaulted on some of its bonds. Consequent to the ruling, Windstream stock lost about 60% of its value.
On February 25, 2019, Windstream filed for Chapter 11 bankruptcy in response to a February 15th judgment against the company for $310 million.
In September 2020, emerging from bankruptcy as a privately held company, Windstream successfully completed its financial restructuring process and reduced its debt by over $4 billion.
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Paul H. Sunu became the president and CEO of Windstream on October 30, 2023. Sunu has been the chairman of the board since 2020. He is an accomplished executive with over 27 years of telecom experience, with a focus on rural telecommunication. He succeeds Tony Thomas, who has decided to depart the Company and step down from the Board, following a distinguished 17 years at Windstream.
It sounds like they didn’t just suck at providing services… At least the old CEO that ran it into the ground is gone, so that’s nice.
Oh yeah sales people always think bringing an engineer onto a call is a great idea until they try it a few times. We’re a blunt people who want a fair exchange
Exactly, the reasons I’m an engineer are very tied to the reasons I helped a coworker with her kid’s math homework the other day. I just want to help, to understand things, and to help people understand things
We just dropped our ISP(Windstream) for never once giving us the bandwidth we are paying for. Their excuse was overhead. However I was on a call with their engineering dept and one of their guys read out the QOS and it was for less than what we are paying. When I brought that up they abruptly cut off everyone but the sales guy who continued to try to blow sunshine up my ass despite knowing it was all bullshit.
Did it at least feel good?
Nah it was very frustrating at the time. However its better since we started the transition to a new provider.
Its not complete yet but it did indeed feel good when my latest in long line of sales reps called me about a new 36 month contract. Windstream is mismanagements prototype. They have achieved greatness in sucking. They have good technical people who are prevented from fixing problems by their clueless management personnel. These people also change all the time. That revolving door there must be spinning at thousands of RPM’s.
Is it this Windstream? If so:
It sounds like they didn’t just suck at providing services… At least the old CEO that ran it into the ground is gone, so that’s nice.
Oh yeah sales people always think bringing an engineer onto a call is a great idea until they try it a few times. We’re a blunt people who want a fair exchange
Shit, TIL I’m an engineer lol.
Yeah because we know how it works behind the curtain.
I didn’t go in engineering to fuck people over. I want to be proud of my work, and the salespeople put their dirty shit all over it.
Exactly, the reasons I’m an engineer are very tied to the reasons I helped a coworker with her kid’s math homework the other day. I just want to help, to understand things, and to help people understand things