You’re totally right. For some reason I (mis)remembered it only being in the EU while the US was excluded. I found the form on Nintendo’s website and will look into that later.
I would hope Nintendo is not using returned hardware for replacements. It happens accidentally in every job I’ve worked, but absolutely should not be the normal process.
It sure would be a shame if you bought new, identical Joy-Con controllers, found they didn’t have drift, and returned the old drifty ones by accident.
5/28 Ninja Edit: today I learned is a form on Nintendo’s website where you can fill out a repair request form. I thought the US had been excluded https://repair.nintendo.com/cc/soConsumer.html?lang=en&sys=SWTCH&type=JOY-CON
Kinda dumb to do that when they already repair them for free (including shipping) with < 1 week turnaround.
Unfortunately, that’s not available in the US :(
I just used it in the US last month, it definitely is.
You’re totally right. For some reason I (mis)remembered it only being in the EU while the US was excluded. I found the form on Nintendo’s website and will look into that later.
Kind of an asshole move towards whoever winds up with them.
I would hope Nintendo is not using returned hardware for replacements. It happens accidentally in every job I’ve worked, but absolutely should not be the normal process.