I would highly recommend sharing this with anyone that you know that has had warranty/support issues with Asus any company in general✊
Hope this helps!
I used to love Asus stuff. It’s sad they are crap now. Who are the good guys these days?
Asus used to be the Toyota of computing.
Nowadays I would recommend MSI or Lenovo.
Whoever they are, they’ll either be crap or out of business in five to ten years
These assholes sent me two broken gpus on a warranty claim for a 2080s that died 8 months after purchase. They ghosted me after the second one arrived with one of the fans stuck at max rpm, after the first one arrived bricked. It took 3 months total for the process before they just stopped responding to me. They deserve any shit they have coming, fuck Asus.
Make sure you fill out that FTC form if you’re located in the US.
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Damn, Asus used to be THE one to buy, like unquestionably.
Warranty is not the only problem. I ordered a Vivobook for a client. Upon arrival, I opened it up to see if there was space for a rusty disk. No space. Opening that thing was scary. I had the impression that it was going to break any minute. The thing is so flimsy it’s scary. I feels like it’s made out of a plastic pizza container and aluminum foil.
Thankfully we are in Europe, warranties here have teeth, and are 2 years minimum by law.
Which Vivobook? It’s a wildly varied brand that ranges from factory made e-waste to decent.
