I’m still on a grandfathered plan from when I first got my Sidekick. lol
Same. We got a super limited deal well over a decade ago that they ran for a single Christmas. While our bill has gone up ever so slightly in that time, the extra cost is all due to misc “fees” rather than the base rate, according to the bills.
T-Mobile also published an FAQ that answered the question, “What happens if you do raise the price of my T-Mobile One service?” It explained that the only guarantee is T-Mobile will pay your final month’s bill if the price goes up and you decide to cancel.
Jesus fuck, how do they get away with that?
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Contracts aren’t invalidated because conflicting info is available somewhere else.
What they signed in the contract is the deal they took, nothing more.
Yeah but it’s just blatant false advertising when the FAQ or ToS directly contradicts the public advertising.
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From the article:
“New rule: Only YOU should have the power to change what you pay,” T-Mobile said in a January 2017 announcement of its “Un-contract” promise for T-Mobile One plans. “Now, T-Mobile One customers keep their price until THEY decide to change it. T-Mobile will never change the price you pay for your T-Mobile One plan.”
Explain how that is not a blatant lie.
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It’s not false, but it is deceptive. Does the USA have an advertising regulator, or does it fall under the FTC? This kind of marketing should definitely be banned.
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Correct me if I’m wrong, but isn’t there already precident set in the 90s that EULAs do not have any holding in a court of law as a contract if the terms are labeled to be unrealistic? I swear someone sued microsoft because they did something in their EULA for Windows 95, and when it went to court, the judge said “yeah, fuck this…”
And the thing about precidents is, once they’re established, courts generally tend to follow that precident, else it would mean that two similiar cases with similiar backgrounds were judged differently.
It also wasn’t in the ToS/T&C. The FAQ is not a legal document, and I wouldn’t expect to need to read it if I read the T&C.
Mmm EULA-Roofies
Hell. With the way life is going I’d settle for just regular roofies. I’m trying to adopt napping as a hobby. Seems like I’m happiest when I’m not awake
That’s capitolism, baybeeeee!!! Regulation free, the way it was meant to be!!! Where huge corporate interests dominate not only politics, but also the legal system, and healthcare systems! Where the only punishment is a fine so big the average citizen would consider it lifelong crippling debt, but the average corporation would look at it as a fraction of doing business. Because they have more money than anyone would ever need. That makes them better than you, and you know it.
I’d now like to quote one of philosophys greatest minds.
“In case you can’t tell, I was being SARCASTIC!!!” ~Homer Simpson.
“where are you going to go, our competitors? manic laughter”
I would suggest an mvno but they are being eaten alive too so
US Mobile has been really good for me
Been rocking Tello for 25 dollars a month for 35 gigabytes of data.
I work from home and never call anyone so on Tello I pay $6/mo for 100 minutes + 1GB of data that pretty much functions as a 2FA delivery system.
I have the same plan, but use it for places that insist on getting your phone number, that don’t need my phone number. So they get my second number that gets used a few times a year.
Tello is my second line provider, they are quite good. I’m worried that tmo will squeeze them out, or end their agreement or something. Tmo is already doing shenanigans to lycra mobile, afaik, and they ate up metropcs, mint, and ultra.
I trust tello. I don’t trust tmo.
Damn. I get 150GB for $15 here in Europe.
Tell me you don’t live in Germany without telling me you don’t live in Germany :D
A moment of silence for our German brothers and sisters. 🫡
USM repurposed an old subscription email system for their 2FA, and if you had opted-out of the advertising before, well you don’t get 2FA codes then. I spent a few days figuring this out with support. They removed 2FA from my account and explained the situation. A year later, I re-enabled 2FA, because SURELY they’d have fixed it by now, right? This was ~3 and 2 years ago, respectively.
I’m still locked out of the account because they never fixed it. If that’s how they handle their systems, I want no fucking part of it. Can’t pay me enough to put a number I care about under their control.
T-Mobile is trying to retrofit this bs, gaslighting people, well trying to based purely on greed. This " pay your last months bill " is something new.
It was both implied and understood when I selected that plan that the price would not change as long as we kept the plan. There was no promise or guarantee. This was an agreement.
Because my rate would not change this directly influenced how I did business with T-Mobile AND their competitors by deciding to upgrade, accept a promotion, decline a competitors offer, remain a customer, remain on my plan versus newer ones, etcetera.
Are people being wilfully obtuse or just dense. If the Price Lock / UN- Contract always had a 60 day “promise” this would have been brought up years ago. In fact, it states (ed) the opposite and the rates should not be changing. The way T-Mobile is handling this is disgusting. I could respect them more had they said " we are breaking the terms we proctored to you and will pay all penalities and fines associated both civil and arbitration, we also recognize how this violates consumer trust, we are officially the company we keep " - The Re-Carrier
So they had a price lock guarantee that would stop your phone lines from increasing in price. And as far as I am aware, they stuck to that. Some people thought they had that when they actually had signed up before that point. If they had ended up signing up before that point, then they were on Uncontract, which says that they will pay your last month’s bill if you decide to leave.
No, the contract and ToS for the uncontract says it’s the same price guarantee as the price-lock. It says so in the article.
Yeah, I guess I should have read the specific article before really commenting on it. However, I generally follow the carriers and several YouTube channels about them, so sometimes information can get a little bit scrambled.
Honestly, these “promises” never last. I had ATT at $50/mo for home internet service and was promised it would never go up. Last year it went to $60 and this year $65. I just switched to Xfinity. More Mbps than ATT, promotional price of $20/mo for a year, it goes up to 35 for year 2, then after that the promotion is over and it’s $57. After the 3rd year ends it will probably go up, but they’ve basically given me 1 free year of internet.
I had one of these plans for over a decade. It was fun while it lasted—I won’t be staying with the company after this.
At least they will pay your last month of service when you leave 👍. I agree that they should not have changed the terms later and then rolled back the pr and everything after they terminated the program.
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We had the “framily” plan from way back. They did the same to us in 2020. Eventually, you could not update your device without upgrading your plan.
We all bailed, lol
Edit: Almost forgot! I had call them 3 (three!!!) times to finally get the service cancelled. By no accident, I’m sure. And they still left me with the 3 month bill.
Why not just buy the device from the manufacturer, swap the sim, and boom you’re “upgraded”.
It blows my mind how people think ‘carrier store’ = ‘cell phone store’ and it’s the only place to get them. Friends and family were baffled by this new information when I had this discussion with them. Imagine thinking that the only place you can buy a vehicle is at [your insurance company’s local office]. All the carrier is doing is offering the service, and they sell phones too for convenience (and to lock in customers but shhh).
Yup, T-Mobile lets you bring your own device. I buy all of mine used on eBay for significantly less than retail. I just have to make sure it’s unlocked or locked to Sprint or T-Mobile.
Which is probably why most people get the phones from their carriers. Some of them do have special models, because they do something weird with their spectra.
Not everyone has the luxury of spending $1200 cash on a phone outright. Unfortunately, the payment plan is a big factor for a lot of people (in a “family” plan.)
How long you been buying phones? How do you not know there are far cheaper phones?
You’re still paying the money either way. Buying from the manufacturer typically means paying a much lower price.
Yeah if you want a flagship, that’s how they get you. You can also get pretty decent phones for a few hundred on eBay. Like a couple year old flagship for less than half the original price. But if you’re adamant about having the latest and greatest, you have no one to blame but yourself.
Shit, just go to Google and you can get last year’s pixel for like $500 new.
Or you can buy the newest at sticker initially, and when the next model drops, sell it to family for half price as lightly used. Rinse and repeat. They get bargains phones, you get the latest tech.
Miss me with that, I’m disabled and get less than a grand a month for all my expenses. All of the major cell phone brands offer their own financing (and all I’ve seen is 0% interest for 24 or 36 months), and have for 10+ years. And because you’re not buying from a carrier, you aren’t locked in, so you can hop to prepaid plans or even MVNOs and enjoy actually massive savings. If you actually needed to, you can get by with service at $10 or less a month, and assuming you are paying $65 a month currently (the going rate for an “unlimited” tmo plan, I don’t know the math for groups) you’d save $55 a month, or $1,320 over 2 years. Enough to make your flagship phone “free”.
Today’s $1,200 handset can be had 24 months from now for 1/4th of that. To forestall the “I broke my phone and need something NOW!” argument I’d point out that phones like the Samsung Galaxy A15 exist, are COMPLETELY usable, and cost less than $200 brand new.
Anyone forking out $1,000+ for a new phone either has some very specific needs or is stuck in a FOMO trap.
Well, for many years carriers would give you ~$400 credit towards buying a phone when you signed a contract. There would be “free” phones or the $500 Motorola Razr would be $100 with contract.
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fiduciary duty requires that directors of corporations protect the interests of shareholders’ investments—including maximizing profits where reasonable and within the bounds of the law.
even if technically illegal on paper (which i’m not sure it is), so long as there is no enforcement or accountability, t-mobile and similar entities have literally no reason do do better. they are literally just holding up their end of the law.
in other words, this unfair treatment isn’t just one of many unfortunate flukes. it is literally baked into the system as a requirement.
After how fucking god awful the Sprint merger was handled I don’t think I can trust t-mobile to do anything right
T-mobile “Surprise bitches”
Not even surprised TBH
