I had gifted a game while there was a sale but the person i gifted it to never got on their pc within the next month so i just got refunded and they never got the game. I complained that i still want them to have the game and they essentially just said that i need to now pay full price or suck it. They just didn’t seem to understand that this was an issue at all and were just fobbing me off. I guess technically since i didn’t lose money it’s not the worst thing. But it’s massively annoying because we were about to play that game together until we realised they never received it due to this so to me it felt very anti consumer.