If you’re worried about how AI will affect your job, the world of copywriters may offer a glimpse of the future.

Writer Benjamin Miller – not his real name – was thriving in early 2023. He led a team of more than 60 writers and editors, publishing blog posts and articles to promote a tech company that packages and resells data on everything from real estate to used cars. “It was really engaging work,” Miller says, a chance to flex his creativity and collaborate with experts on a variety of subjects. But one day, Miller’s manager told him about a new project. “They wanted to use AI to cut down on costs,” he says. (Miller signed a non-disclosure agreement, and asked the BBC to withhold his and the company’s name.)

A month later, the business introduced an automated system. Miller’s manager would plug a headline for an article into an online form, an AI model would generate an outline based on that title, and Miller would get an alert on his computer. Instead of coming up with their own ideas, his writers would create articles around those outlines, and Miller would do a final edit before the stories were published. Miller only had a few months to adapt before he got news of a second layer of automation. Going forward, ChatGPT would write the articles in their entirety, and most of his team was fired. The few people remaining were left with an even less creative task: editing ChatGPT’s subpar text to make it sound more human.

By 2024, the company laid off the rest of Miller’s team, and he was alone. “All of a sudden I was just doing everyone’s job,” Miller says. Every day, he’d open the AI-written documents to fix the robot’s formulaic mistakes, churning out the work that used to employ dozens of people.

    • rottingleaf@lemmy.zip
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      5 months ago

      When your profession is to be a nice guy, and your protocols of communicating with others are not strictly regulated, replacement is not an easily solvable task.

      Bu-ut I think that’ll eventually happen too. Or more precisely, things allowing a company to reduce workforce that much allow self-employed people to take a certain niche.

      Unless for copyright and CP protection self-employment gets banned.

    • Uriel238 [all pronouns]@lemmy.blahaj.zone
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      5 months ago

      It’s never the upper managent but they don’t actually do anything but landlord. Lower managers are being replaced by bots that police the bottom rung workers.

      Anyhow when AI was very not working right at all the ownership class were eager to replace creative workers even then, so we we’ve known for over a year or two they’re gunning to end creative work and replace it with menial work.

      I don’t know what the Mahsa Amini moment is going to be to spark the general worker uprising, but news about the conditions being right comes in every day.