I mean, he’s not wrong that the app wasn’t ready. Which begs the question why they didn’t un-roll-it-out. >.>

  • WhatAmLemmy@lemmy.world
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    3 months ago

    This isn’t a software problem. It’s a capitalism problem.

    It should be straight up illegal to remove pre-existing functionality from a device, regardless of whether that is present in software or hardware. If you release it on a stable channel, if you advertise it as a feature of a device, you support it for the life of the device. You can test beta features via an entirely separate beta app, but once the feature becomes stable you don’t have a choice anymore. Once you stop supporting the hardware or software, you are required to open source everything required for consumers — as well as any competitor — to pickup where you left off and continue development.

    • Great Blue Heron@lemmy.ca
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      3 months ago

      But there’s no future profit for Sonos in them providing the ability for us to play music we already own from our own library.

      • WhatAmLemmy@lemmy.world
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        3 months ago

        Sorry. I forgot human civilization is structured around what is profitable for the individual for a fraction of a lifetime, instead of what optimizes the quality of life, usage of resources, and long term survivability of our species for millennia. My bad.

    • conciselyverbose@sh.itjust.works
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      3 months ago

      If you release it on a stable channel, if you advertise it as a feature of a device, you support it for the life of the device.

      And when support ends you must provide everything necessary for users to have absolute control over the hardware themselves. “Unsupported so it’s trash” is nonsense.

      • WhatAmLemmy@lemmy.world
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        3 months ago

        Once you stop supporting the hardware or software, you are required to open source everything required for consumers — as well as any competitor — to pickup where you left off and continue development.

        Does this not cover that??

        • conciselyverbose@sh.itjust.works
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          3 months ago

          You can open source everything and it doesn’t matter if you don’t provide the keys to unlock it.

          You’re going to have to proactively provide tools for users to unlock their devices completely.

      • WhatAmLemmy@lemmy.world
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        3 months ago

        Except companies would be more careful about what they develop, more focused with their resources, and restructure their hardware and software to be easily open sourced without leaking legitimately-proprietary IP — instead of closed sourcing everything because it’s easy, vendor lock-in, planned obsolescence, and fuck-you-pay-me!

        Obviously all of this depends on whether you have a government by the people, for the people, instead of a corporate oligarchy masquerading as a democracy… So we’re all fucked and I’m daydreaming in some star trek fantasy socialist utopia!

        • kibiz0r@midwest.social
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          3 months ago

          I appreciate the notion, but I fear it would probably just result in management saying “just NERD HARDER”. The flip side of being more careful and focused is being less flexible. Not gonna replace that ancient foundational framework that was deprecated in 2015 if it risks legal liability.

    • hume_lemmy@lemmy.ca
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      3 months ago

      You don’t even need demand eternal support. Just say that if manufacturers want their product to expire like milk, then they can damn well print an expiry date on the package, too.

      How would "“Will cease functioning on <x>” affect consumer purchasing decisions?