I asked this company to close and delete my account, and they replied that they have closed it. They use a type of ticket system where you need to log in to their site to see replies.
I wanted to reply, to ask if they also have deleted my data, instead of just closing the account. In order to contact them, they will create a new account SMH
Do you live in the EU so that GDPR applies?
Yes. This is why i am in touch with them. But every time i need to reply, to make sure that they comply, they create a new account.