Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart’s anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

  • MinimalistPotato@sh.itjust.works
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    1 year ago

    One time I went to wal-mart and at self-checkout there was a security guy (with a bulletproof vest…) with the employee. I don’t know if he was there to look intimidating to potential thieves or to protect the employee from violent customers, but I did not like the feeling of him watching me scanning my items. Am I a customer or a potential profit-loss theft for wal-mart? I fucking hate that company…

      • Astro@sh.itjust.works
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        1 year ago

        That’s pretty hard to do if you live in an area that only has the one store near, and even then; would the multi-billion dollar company really care if it gets like $1200 less per year from a single customer?

        • El Barto@lemmy.world
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          1 year ago

          As for your first point, you’re right. If the local business scene is non-existent, then there’s little one can do.

          As for your second point, well, that’s not the point. If OP says he hates Walmart so much, and he has a choice, then shopping elsewhere would be good for him.

          Plus even if $1200 won’t break Walmart, well, at least that’s $1200 OP isn’t willingly and reluctantly giving to them.