• 9point6@lemmy.world
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    12 days ago

    It wasn’t that hard to cancel. People are just dumb

    If a subscription is harder to cancel than it is to sign up, that’s anti-consumer. It’s not really anything to do with anyone’s intelligence.

    • Nyxicas@kbin.melroy.org
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      12 days ago

      No, it absolutely does have something to do with people’s intelligence. Because if you can’t seem to follow the prompts there to cancel? Yeah, you’re kind of dumb.

      It’s different than in Amazon’s case where sometimes they’ll flip the buttons on you, tricking you to resume. That kind of thing is anti-consumer.

    • warm@kbin.earth
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      12 days ago

      I mean technically it is harder to sign up to Discord Nitro, you have to enter your payment details. Where cancelling is just a few clicks.

    • Jyek@sh.itjust.works
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      11 days ago

      It’s not harder to cancel than to sign up though. It’s a one or 2 clock process to cancel and a whole lot of card details entering to sign up.