• bane_killgrind@slrpnk.net
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    22 days ago

    But what if my human is late or my customers are disabled?

    If you spent time giving your employees instructions, you did half the design work for a web form.

    • tetris11@lemmy.ml
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      22 days ago

      I guess I’m not quite following, aren’t these also simple but dynamic tasks suited to an AI?

      • bane_killgrind@slrpnk.net
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        22 days ago

        How is it suited to AI?

        Would you rather pay for a limited, energy inefficient and less accessible thing or a real human that can adapt and gain skills, be mentored?

        I don’t know why there’s a question here

        • tetris11@lemmy.ml
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          21 days ago

          (Glad we’re treating each other with mutual respect)

          Would you rather pay for a limited in depth, energy inefficient (food/shelter/fossil-fuel consuming) and less accessible (needs to sleep, has an outside life) human, or an AI that can adapt and gain skills with a few thousand training cycles.

          I dont buy the energy argument. I dont buy the skills argument. I do buy the argument that humans shouldn’t be second to automatons and deserve to be nurtured, but only on ethical grounds.

          • bane_killgrind@slrpnk.net
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            21 days ago

            If we have a people communication method, let them talk to people. If it’s a computer interface, apeing humans is a waste and less accessible than a web form.

            How is someone that speaks a different language supposed to translate that voice bot? Wouldn’t it be more simple to translate text on a screen?

            What’s the value add pretending?

            The AI can’t adapt in the moment. A hotel is not a technology company that can train a model. It won’t be bespoke, so it won’t be following current, local laws.

            • tetris11@lemmy.ml
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              21 days ago

              w.r.t to aping and using text: I agree with your appeals, which make sense to seasoned web users who favour text and APIs over instead images, videos, and audio.

              But consider now your parents generation: flummoxed by even the clearest of web forms, and that’s even when they manage to make it to the official site.
              Consider also the next generation: text/forum abhorrent, and largely consumes video/audio content.

              It’s not the way things should be, but it is the way things are/are going, and having a bot that can navigate these default forms of media would help a lot of people.

              I’d say that AI definitely can adapt in the moment if you supply it with the right context (where context-length is a problem that will get cheaper with time). A hotel doesn’t need to train the model, it can supply its AI-provider with a basic spec sheet and they can do the training. Bespoke laws and customs can be inserted into the prompt.

              • bane_killgrind@slrpnk.net
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                21 days ago

                can adapt in the moment if you supply it with the right context

                So the disabled have to jump through hoops to interact with the world, great. And can be, meaning somebody has to review what’s being put into this black box instead of just having a person do the task themselves. Instead of a person being qualified for the task, some corp is getting rent from everybody.

                Basically you are taking away customer service and providing a booking bot. No thanks.