Business owner ‘hires’ ChatGPT for customer service, then fires the humans::Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work
You don’t see calligraphist or scribe as regular jobs anymore. It’s because the automated systems we created via typewriters and text editors were sufficient to replace them wholesale.
Sometimes jobs getting automated does not create sustainable jobs to replace them. That’s just going to happen more often as time goes on.
Totally agree. That’s the same way I feel about Uber Drivers. I’ve used Waymo and it’s amazing, better than the average Uber driver I’ve had. It’s a bad job that doesn’t pay enough, and while I hope those drivers are able to move on to better things, it’s a job that should disappear. If we wanted to protect jobs we should have kept the union Taxi Drivers. The current system just grids up poor people for Uber’s profit
