I need it for my internal IT … we use ITOP but we all hate it.
It is important that people can create tickets via mail and answer tickets via mail and using LDAP Auth …
I have 2 different support teams that cannot see each other’s tickets. Both teams have different support email addresses.
I need it for my internal IT … we use ITOP but we all hate it.
It is important that people can create tickets via mail and answer tickets via mail and using LDAP Auth …
I have 2 different support teams that cannot see each other’s tickets. Both teams have different support email addresses.