Fontasia@feddit.nl to A Boring Dystopia@lemmy.world · 4 months agoFirst Horizon Bank system detects when a call center worker was on the brink of "losing it" and plays an AI-made montage of family photos set to their favorite song to calm them down.www.bloodinthemachine.comexternal-linkmessage-square38fedilinkarrow-up1252arrow-down13file-textcross-posted to: technology@lemmygrad.ml
arrow-up1249arrow-down1external-linkFirst Horizon Bank system detects when a call center worker was on the brink of "losing it" and plays an AI-made montage of family photos set to their favorite song to calm them down.www.bloodinthemachine.comFontasia@feddit.nl to A Boring Dystopia@lemmy.world · 4 months agomessage-square38fedilinkfile-textcross-posted to: technology@lemmygrad.ml
minus-squareTh4tGuyII@fedia.iolinkfedilinkarrow-up7·4 months agoHonestly that doesn’t sound much better - essentially whitewashing the vocals of call centre employees to make them sound more pleasant to horrible customers
minus-squareandrew_bidlaw@sh.itjust.workslinkfedilinkarrow-up2arrow-down1·3 months agoA happy voice tells the customer to take the plugged in product with them once they want to take a bath.
Honestly that doesn’t sound much better - essentially whitewashing the vocals of call centre employees to make them sound more pleasant to horrible customers
Like a face filter but for your voice.
A happy voice tells the customer to take the plugged in product with them once they want to take a bath.