I’m just a regular person making about $70K a year in a big city, and I’ve recently felt incredibly powerless dealing with private companies. For instance, my landlord’s auto-pay system had a glitch that excluded my pet rent and water bill. I ended up with over $1,000 in late fees. Despite hours on the phone, it turns out their system doesn’t really do auto-pay and requires a fixed amount instead of covering the full rent. It feels like a scam, and my options are to pay the fees or potentially spend a fortune on legal action.

Another frustrating experience was trying to cancel my pest control service. I had to endure a 40-minute call followed by 35 minutes of arguing, just to finally cancel. There’s no online cancellation option, and the process felt like a timeshare sales pitch.

Why do ordinary people seem so unprotected against these shady practices, and how can we change this? How does one person even start to address these issues?

  • KillingTimeItself@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    11
    arrow-down
    1
    ·
    edit-2
    3 months ago

    because private companies were never meant to big this big and powerful.

    They have so much power because they lobby and control the government, part of the problem is dems being generally unappealing and trying to focus more on less significant social issues rather than doing things like, taking away the rights that big corpos never should’ve had in the first place.

    It’s a give and take game, the less regulations you have, the more companies you have and the more capital you have moving through you, the more you have the less regulations you have and the less capital you have moving through you.