Thank you Lina Khan!
i remember having to actually call an ISP to cancel, as there was no online option, so it was one of the rare occasions of getting a human being on the phone almost instantly and it was
“i’m calling to cancel my service”
“why?”
“cancel the service”
“are you moving?”
“cancel the service”
“are you switching to another provider?”
“cancel the service”
“is the bill too high? would lowering the bill change your mind?”
“cancel the service”
and on and on and on for 45 minutes
The moving thing worked for me, I just said I’m moving back in with my parents and they have amazing Internet. Like to me that’s a checkmate, they can’t say anything
I’m hoping this will prevent toxic gym membership cancellation practices
It mandates that subscriptions that begin with a click must be able to end with a click.
I’m guessing gyms will just remove online signup from their websites.
in my experience those are usually contracts you sign for a period of time. might not be able to get around that.
There are ones with clauses that say “cancel any time” and then when you actually try to cancel they make it a substantial pain.
