Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart’s anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

  • tocopherol@lemmy.dbzer0.com
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    1 year ago

    The grocery store in my city became straight dystopian. It was always a sort of sketchy area but nothing that bad. After the pandemic, they added a second armed, vested private security in black, one-way turnstiles going in and out, increased cameras with screens on every aisle that showed you with the words “RECORDING IN PROGRESS”. They even added locks to the frozen section, so you had to get an employee to help you buy ice cream. The police and security would tackle clearly unwell people who were shoplifting food, face pushed into the concrete type of thing.

    • dylanmorgan@slrpnk.net
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      1 year ago

      The police and security would tackle clearly unwell people who were shoplifting food, face pushed into the concrete type of thing.

      Cops can generally get away with that. Store security guards assaulting customers open the store up to a lawsuit.

      • tocopherol@lemmy.dbzer0.com
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        1 year ago

        True, the store security usually didn’t actually do anything, the police would be doing that while the security talks to them, but on two occasions I did see the security tackle a person.

    • Socsa@sh.itjust.works
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      1 year ago

      The “bad” grocery store near me has taken to posting security cam pictures of people they catch stealing which is a terrible, awful, extrajudicial thing to do, but I would be lying if I said it does not make for some hilarious pictures. It’s a big wall of shame right as you enter the store.

    • Ookami38@sh.itjust.works
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      1 year ago

      Jesus Christ that all sounded (unfortunately) normal until the locked freezers. That’s a step too far. I mean, all of it is, but that’s actually a ridiculous concept lmao

      • Buddahriffic@lemmy.world
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        1 year ago

        I wonder if that’s a response to that stupid internet trend of opening ice cream containers to lick it and then put it back.

      • tocopherol@lemmy.dbzer0.com
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        1 year ago

        It’s pretty funny to think, living in the US, nothing is odd about a privately employed person with a gun guarding groceries or people being violently arrested when they steal said groceries out of necessity.