I’m no fan of google, but I don’t see how it could be expected to act as the insurer for people who have fallen victim to social-engineering gift card scams.
It would be a pretty crazy precedent if the judge ruled differently.
“Someone tricked me into giving them a $20 bill, IT’S THE FAULT OF THE US MINT!!”
I think Apple refunds people once.
There really should be big signs warning about scams at any place that sells gift cards.
I don’t think you understand how determined the buyers are once they’ve been convinced by the scammer. I used to work for a major retailer that had signs at the register AND messages that the customer had to accept on the signature pad confirming they didn’t believe they were being scammed before going through with the purchase.
Additionally, my team was instructed to call me over any time they had a customer who they felt was being scammed to try to talk to them. Sometimes, I was successful, but other times I wasn’t. There is still one guy who goes in weekly to buy $500 of various gift cards for his overseas “girlfriend” on WhatsApp. I tried talking to him multiple times and he became increasingly angry at the conversation. I just had to accept I couldn’t help him.
