I’m a Salesforce admin. On a personal level I like it because it’s kind of a mess and I can spend time on random crap. That’s not to say that I think it’s GOOD.
Last week I had some issue and decided to give Agentforce a chance before opening a case. It rephrased a standard help page I had already read. I rephrased my question with more detail. It rephrased the same help page again. I opened a case.
Turns out what I was seeing was a known issue. Support gave me a link to the page and a fix was already pending. So the bot that they are using for case deflection doesn’t appear to search known issues at all. If you’re trying to get everyone to buy into a product, your implementation of it should be strikingly good at what it’s supposed to do.
Wut?
123 active Software Engineering jobs listed.
Oh they’ll still fill positions it just means they’re going to contract.
Pretty sure that’s not what he meant in the podcast.
“Thousands of software engineers spared a living death. Film at 11.”
But he went on to say: “We’re not adding any more software engineers next year because we have increased the productivity this year with Agentforce and with other AI technology that we’re using for engineering teams by more than 30% – to the point where our engineering velocity is incredible. I can’t believe what we’re achieving in engineering.”
This announcement is just advertising for agentforce (their AI) they’re likely not being serious about it.
Is it because they would be bankrupt by the end of the year?
Thank you! Subscribed and will start passing posts over there.
Maybe some dude in his mothers basement will use A.I to develop a good replacement for salesforce.
They don’t want to ruin their reputation by having functional software.
It’s a bold strategy Cotton.
bold strategy, let’s see if your shit platform can continue to compete when its barely working now.
Compete? They don’t need to compete. Their vendor lock in strategy is unbeatable. I have no idea how they continue to scam companies onto their platform, but I don’t know anyone that’s happy with it after a few years (except that one ass hat at every company that somehow keeps moving more business processes to it), and yet I’ve never seen any company successfully get off it.
The sad truth is, we hardly have any software engineers anymore. Trying to find one that is not a prompt monkey has become a serious challenge. Especially new “talent” is a waste of money. You wish it wasn’t so, but AI is on par with engineers. Especially when those engineers just end up using LLMs. Even people who want to learn now have a poisoned well where facts are impossible to find
Salesforce
I wish you the worst of luck, you are an awful company that makes finnicky garbage software. In my many years as an IT professional, I have never, at any point, heard anyone say anything positive about Salesforce, ever.
This trash reposted again…
Again US or world?
Does it include all of sub-contractors in Asia or Europe?
We will have more salespeople next year because we really need to explain to people exactly the value that we can achieve with AI. So, we will probably add another 1,000 to 2,000 salespeople in the short term.
Well, good luck!
I can’t wait for the AI bubble to burst. It’s going to be hilarious to see these kinds of CEOs falling flat on their faces. Unfortunately, it will not be the CEOs who will suffer the most from the consequences.
Lol that ain’t happening. They are doing this for short term gain. Line mus go up and ceo terms are medium term perfect for overstimulating their stock value and cashing out as they leave. The next ceo will come in to a crash in stock value and hard cuts are the only option.
So in this case, it’s good for devs as it’s only happening now while its early. gtfo while you can!
Its also worth mentioning this could be most likely more simple. Its a distraction from a sign of real financial trouble
Sad thing is that the CEOs who always claim big responsibility wont be responsible and just jump to the next big job.
Then the company goes bancrupt people lose their income and there are 0 consequences flr these fuckers
Reality is, they will just rebrand employees.
You’re not a developer anymore, but a customer satisfaction consultant. Same job as before, but technically not a developer!!
Also, this is a great way to reduce headcount while seeming innovative to the market ghouls.
The funny thing is it’s easier to replace salespeople with AI than developers. They should be losing salespeople first!
No man, sales people are far more important to the bottom line. Profits first, then working product in the future. It’s genius, no way that model could go wrong
It’s not about business optimization, it’s about not having to defer to someone’s knowledge from the position of power.
AI bubble makes so much sense when you start looking at it this way.
I think it’s just that MBA types see engineering and support as costing money and sales as making money.
Precisely this. This is, in my view, the biggest lie American MBA schools forced down to the society: the notion that, if you can’t quantify the value of support and engineering then it does not matter. That is just a side effect of how limited accounting is as a tool to measure value and of how unimaginative accountants are, as a class of professionals.
Then MBA schools don’t directly say it but do condone the notion that one can always squeeze more profit from less cost, which works in the beginning but at the end throws the company into a potentially unrecoverable corner (Boeing), damaging people’s lives, suppliers’ businesses, and the community at large.
For those who are not in the know, the cancer of software as a service was pioneered by salesforce. The devil has created a new circle in hell where salesforce employees are sent not to compete with actual demons because even in hell there are unions.
I always thought the abomination that is SaaS came from Adobe
Interesting perspective. Counterpoint - my line of business is seeing more customers move away from on-prem licenses and instead prefer SaaS cloud hosted solutions.
The reasons being: 1) Quicker turnaround time for customer service requests 2) product knowledge expertise 3) lower internal IT resource demands 4) SaaS usually being cheaper than license in the short term 5) the intrinsic value of owned licenses being lower than what was sold due to product lifecycles, user adoption, security constraints, etc. 6) lower perceived switching costs with SaaS.
I’m genuinely curious, why do you feel SaaS is an inferior product? What makes it the devil’s work?
And FWIW, I realize I’m typing this on a FOSS application. I absolutely see the value in FOSS, it’s why I switched from Reddit 2 years ago, but I’m not kidding myself, the devs here gotta eat too and, just like KBin, they could jump ship any day if they chose to.
