In the suit, Amazon argues that the company should not have legal responsibility to recall and remedy consumers for unsafe products sold on its marketplace by third-party sellers. Amazon claims that it is just an intermediary and logistics provider for third-party sales, similar to a delivery service, not a distributor or retailer that has a legal responsibility to carry out recalls. The CPSC ordered Amazon to recall more than 400,000 unsafe products in July 2024, after more than three years of adjudication.
If I hand a child a battery with leaky acid and it burns their hands, why should I be responsible? It’s not my battery!!
They’re right! They shouldn’t be responsible for products sold by third parties. If I go to Walmart and buy something, I shouldn’t be allowed to seek remedy from Amazon.
However, Amazon Marketplace is run by Amazon. If I buy something from Amazon (receipt is from Amazon) and it’s delivered by Amazon, I sure expect Amazon to remedy any issues, and I expect them to go up the chain to their marketplace suppliers seeking remedy too.
Can’t because they’re not in the same country? Then don’t let them sell stuff on your marketplace.
They’re right! They shouldn’t be responsible for products sold by third parties. If I go to Walmart and buy something, I shouldn’t be allowed to seek remedy from Amazon.
I don’t disagree but there is a point that should be considered: Amazon probably get a percentage from the sell, so it earn money even from third parties.
Now, I don’t think that Amazon has any responsability about recalling or any other remedy options, but they should at least forced to put a warning on the product page saying that the product is recalled or whatever it is. Even only sending a e-mail to every buyer is good (and Amazon obviously know who buy a product), then it is the buyer that will decide what to do.
I used my credit card on Amazon and the charges showed up as amazon then I bought it on Amazon. Amazon is a store, stores are responsible for removing dangerous items from their shelves and should facilitate the return of the dangerous items.
I asked their AI and it said that they are indeed a store. And we know that an AI from a company is responsible for what the AI says.
If their name’s on it they absolutely should. But otherwise I can see their argument. Aside from keeping a product listed that they know is not safe.
Watch they do. I know because I’ve reported things for violating electrical standards, etc and made damn sure to emphasize that to their support, only to seethe same continue thing being sold months later.
