She was an asshole who wanted me to redo work for free because she believed her son over someone who actually knew what they were doing, and after tens of minutes of wrangling I just went “fuck it” and obliged her request to sanitize the peripherals. The sum wasn’t all that big to begin with, so it’s not like she was on the hook for hundreds of euros – probably got a 50€ bill instead of a 20€ one. Not knowing any better obviously wasn’t the problem here, but if that’s your takeaway then I really don’t know what to tell you.
So yes, I did it.
No, I’m not sorry.
Yes, I’d do it again.
People are quick to judge without considering the circumstances. Wasn’t the customer’s attitude equally wrong? Aren’t you implying that the service person should have let her bully him?
Scamming the customer because they don’t know any better, nice
She was an asshole who wanted me to redo work for free because she believed her son over someone who actually knew what they were doing, and after tens of minutes of wrangling I just went “fuck it” and obliged her request to sanitize the peripherals. The sum wasn’t all that big to begin with, so it’s not like she was on the hook for hundreds of euros – probably got a 50€ bill instead of a 20€ one. Not knowing any better obviously wasn’t the problem here, but if that’s your takeaway then I really don’t know what to tell you.
So yes, I did it.
No, I’m not sorry.
Yes, I’d do it again.
Seeing as the customer insisted on that package despite the expert’s recommendation, that’s a fully justified idiot tax
People are quick to judge without considering the circumstances. Wasn’t the customer’s attitude equally wrong? Aren’t you implying that the service person should have let her bully him?
No, they should have told them to get lost.
yes the customer was out of line, that’s not an excuse to stoop to their level.