When the imposter is ASUS!
Removed by mod
Personally I’ve never had an issue with Asus products but have had numerous quality issues with Acer. Bought a number of small Acer laptops and the hinges kept breaking because they only put one screw in the hold the hinge instead of two in many of them.
Come back EVGA, please.
At first I was watching to find out why people hate Asus now. But then I was watching to see how many times he changes the way he says Asus.
This video kind of misses the mark on delivering the points of the title, but these are the simplest boiled down points of the community gripes:
- ASUS is having quality control issues, or deliberately skimping to pad profits
- They are rebranding lesser quality components with the higher quality ROG brand, and pricing it as such
- They are unilaterally voiding warranties when users try to RMA or return said hardware
Gigabyte (remember them?) did this same slow slide of enshittification about 10 years ago. The issue pretty much boils down to a company producing to many different types of things, instead of staying good at the things they do well, and the community has noticed and is calling for boycotts. This will no doubt put them on the defensive for years to come, and affect their overall standing in the larger community until they correct course.
I have a 14 year old gigabyte motherboard in my older computer. When I first got it I didn’t know what I was doing and plugged the wrong thing in somewhere and blew up a component on it. As long as I don’t use that slot it chugs along just fine. I wish companies would just keep making things that last I’d gladly pay a fairly steep premium for that. Instead it seems every company that gets known for making good stuff decides to shit all over themselves
Honestly, in your case, it could just be more about who makes what components can withstand X amount of punishment and keep the electrons flowing through so other things keep working 😂
Agreed on your point though. Cheap shit needs to stop.
They also reject advance RMAs. How nice to be without a system for weeks.
Gigabyte (remember them?)
Sure do! Both my board and the board in my wife’s computer are Gigabyte. So’s my video card. The only issue I’ve ever had with their stuff has been a bad stick of ram a few years ago, which they exchanged without argument.
Brands in this sphere I definitely have had trouble with: MSI, Razer – so many problems with Razer – and ASUS.
I’m also running a Gigabyte high-end right now and I’ve got absolutely no complaints. I really enjoy the BIOS/UEFI menu.
Yeah so the thing with PC parts suppliers is that every brand is going to have people who have experienced problems with their stuff.
Gigabyte I’ve never had a problem with, but yeah during the pandemic their power supplies were fucking exploding so yeah that’s a problem.
Asus I’ve never had a problem with, but yeah their boards on both sides have been setting voltages and power limits very aggressively, killing AM5 CPUs catastrophically, potentially causing instability on higher end Intel chips as well it seems. That’s a problem.
Etc etc etc
I’ve had problems with Logitech. They still make good peripherals, but it’s more luck of the draw for me recently, so QC may be getting cut.
QC??? Hadn’t you heard that the end user is the new totally free Beta Tester? But don’t worry, they’ll solve the resulting support issues with AI.
People are trained to buy any old trash that is marketed to them without any critical thinking, it’s why everything is turning out broken like this.
I hate how true this is…
I keep hearing this and wonder if I should buy bulk mice before they come preinstalled with malware or something because they last decades so voting with your wallet doesn’t really work.
Maybe. Or just switch to whatever the good mouse brand is at the time. I’m rocking a Microsoft Intellimouse Pro (wired) on my desktop, which I really like. On my work laptop, I have a Logitech MX Master 3 at work (had lots of issues with the thumb button in the past), and a Logitech Triathlon (no issues).
My wife had a couple of the g305s die on her within a year, so I switched her to a Razer Deathaddr Mini, which has been good for over a year now.
I’m still mourning the loss of the g5 moulds. Why do people feel the need to improve on perfection.
Dude has 35 subs, is this your own account?
Here we are, spam has finally arrived on the fediverse
For desktop motherboards I’ve usually gone MSI but my gaming laptop is an Asus and is a little over a year old. It’s worked perfect since I got it and I’ve had zero problems with it. The Nvidia GPU and laptop fans sure do sing when I’m playing games though
I got an Asus rog strix AMD board in 2019. Still working fine. Like everything I guess, YMMV.
The only issue I’ve had with it, even after a couple bios updates, is post takes forever. Like 20 seconds.
I feel the same argument applies to many other brands already including lenovo and sadly the thinkpad lineup.
Some others are contributing to the same trend by increasing prices and while only relying on cult fandom.
I have a bone to pick with Lenovo, the backlight doesn’t work out of the box for my laptop in many Linux distributions because as far as I can tell they don’t honour the acpi calls to adjust it.
I have to do a whacky work around where I need the proprietary Nvidia driver to control it.
Crap I clicked hoping for a concise article but it was some bloated YouTube video. I’ve never closed a window faster.
I didn’t open the video. Was it one of those videos that talk in circles about what they’re “going” to talk about in the video, then they keep saying it in different ways?
I never open a video where 3 or less paragraphs of text would suffice. I feel like we’re heading back to drawing things on the walls of caves
The video linked is not the original.
This is the original - https://youtu.be/oHH9_CDHz94
Here is an alternative Piped link(s):
https://piped.video/oHH9_CDHz94
Piped is a privacy-respecting open-source alternative frontend to YouTube.
I’m open-source; check me out at GitHub.
Good bot!
their enshittification is sad.
they were always my go to for quality motherboards. oh well.
Years ago I happily used some Razer mice and keyboards, even a headset, so in the not too far past I told people around me that Razer was fairly good, quality wise, but alas, I think each and every one I recommended Razer products to had them break and or die well within warranty, and they always had to start a stupid discussion to get the warranty/RMA accepted, a few times even replacements denied outright by Razer.
For me this stands in sharp contrast with Logitech whom has never denied me a warranty, even for products a few weeks beyond the date, and they generally just send out a new item. That is, for me it is rare for a Logitech product to actually require replacement to begin with, I have a few mice, keyboards and headsets far older than 5 years and they work fine plus are still supported in the drivers.
Speaking of drivers, Razer at one point also made the decision to have their drivers require an account login to function properly (multi-button mice would only have 2 functional buttons if not logged in etc). But after some flak from its users it slightly changed that to the login being optional, but profiles would still be hampered without a continuous online presence.
Coming back to Asus, for a few years now I hear of people having quality issues and grumpy asus service desks, but for me their videocards ways ran fine (even without coil whine, unlike some MSI cards). I am quite hesitant to buy an Asus monitor or motherboard though.
Videos are a terrible way to communicate small amounts of information and these comments aren’t super insightful so I guess I’ll just move on.
My ROG Strix main board somehow didn’t support(?, idk what word would be accurate) Microsoft .NET Try using Windows with that. (That is intact why I used Linux for the first time) After a year or so I got tired of .NET not working and switched out my main board(to MSI). Everything worked perfectly fine since then. I don’t even know how that’s even possible
I refuse to believe there is a ROG board that “doesn’t support .NET”, even if that phrase weren’t already borderline nonsensical.
Bruh it just didn’t work, I still have this shit ass main board. Linux worked almost completely fine on it(besides some windows applications) but Windows itself would run until I switched the main board. I just used this phrase because I’ve skipped over it in a forum while figuring this issue.
Asus has become shit get over it
I believe that you had issues. I can also easily believe that ASUS makes a board or windows drivers/software prone to problems. The specific cause you claim to have identified is simply absurd.
A 10-12 minute video is always a huge red flag for me. Either the info is stretched out or over compresses.
Videos are the most monetizable way to communicate small amounts of information.
I hate ASUS. Used to be way in on them – well not way but relatively. I had the ASUS ROG Phone. The screen unfortunately broke and needed to be sent into service. More unfortunate, it was just about 1 month out of warranty.
So I get it set up to send it. ASUS charges me $300 for the phone screen replacement. It took over 8 months for them to get it back to me. When the phone finally did arrive, the RGB lighting didn’t work, the NFC didn’t work, and the screen itself had an orange hue in the upper right corner. To boot, it would only connect to AES Wi-Fi networks, so I can’t even use it without a SIM card because who the fuck uses AES. They didn’t even fucking fix it properly. I never got responses, sending e-mails for months after it was finally returned to me.
Now, in this time I was really patient. I was using a temporary phone. Around month 5, I just needed a new phone and was looking into the newly released ROG Phone 2. I figured the ROG 1 would still get plenty of usage as a spare device. Well I had the ROG 2 until AT&T decided that the phone didn’t have the supported bands anymore, so my >1 year old phone is now as effective as an iPod 3g. Just 6 months later, screen itself just died, no fall, no nothing. I can use SCRCPY to use it, the screen just doesn’t work. I really, really tried to give them a shot and the benefit of the doubt.
Now, in between these ~2 years I’d accumulated a few accessories for the phones, keycaps and backpacks. Just little things – ngl, the bag and the keycaps are still really good quality. I also decided to upgrade my PC, and was looking at a nice new motherboard to rebuild my existing PC with.
So I get the ASUS B550 or something like that. Stupidly bought it from Newegg, first time. The motherboard arrives and upon building the computer I just cannot get it to POST. I reach out to the 2 likely culprits, the PSU and the MoBo. EVGA sends me an entirely new PSU, free of charge, and tells me not to bother shipping it back. ASUS on the other hand would not accept that the motherboard could have been the point of failure! And when I FINALLY was able to fully prove that every single component in the board works EXCEPT the MoBo, they told me to take it up with where I purchased it from, Newegg. So I would get to pay some ~20% restocking fee on a broken motherboard, instead of the manufacturr just replacing a defective board. Oh, the best part? The motherboards USB-3.0 header was broken, came right off when trying to plug it in. No wonder it wouldn’t POST.
Fuck you, ASUS. Fuck your shitty warranty, your awful customer support, your horrible treatment of customers who put their trust into you. I will never support ASUS again and I will always vehemently suggest anyone else. It’s really, really simple to be a good OEM, all it takes is replacing things that break. ASUS treats every single customer like a scammer who is trying to get free stuff out of them, which IMO just goes to show that’s exactly the mindset ASUS has as well.
I still have the motherboard btw. If anyone knows how to repair a USB-3.0 header I’ll either be glad to be guided through a repair or I’ll just send it to you for cost of shipping. It’s just going to sit in my garage otherwise.
Going to corroborate this with that I had a really similar experience with my old Sabertooth 990FX board. Was supposed to support Bulldozer, and they put out a BIOS update the night before Bulldozer launched. I grabbed the update, put it on a flash drive, and updated the board. It would never post after that. RAM, CPU (FX6100), graphics card were all reseated multiple times. Never even gave post beeps, so there wasn’t even a hint as to what was going on. Even tried a different PSU just to be safe.
ASUS told me to get shafted because they couldn’t guarantee I updated the BIOS safely.
CompUSA exchanged it with a pre-updated board, no questions asked.
I fucking miss. That. Store.
I’m still so bummed about EVGA leaving the graphics card market! My 2070 super still runs fine, thankfully, but it’s getting a bit long in the tooth.
Yeah EVGA were my go-to. I have a 1660, 2070s, and 3080 all from them.
In fact they have been my only GPU manufacturer. I don’t know what I’ll do for the future.
Reattaching the connector is relatively easy. But unless the pcb itself is really mangled, a missing connector won’t affect the computer POSTing. Can you send a closeup of where the connector should be?
I ordered a board from Asus last year. FedEx delivered it to the wrong place. Delivery picture was at some apartment somewhere. They gave me so much shit. I had to go to my bank to help me get my money back. Took over a month.
