them: “excellent customer service”
us: compared to what?
them: our competitors
us: what competitors?
them:
LOL!!
I moved somewhere, where the local government owns the majority share of the teleco that provides the Internet in the area. 30% ownership is co-op, which leaves something like 15% that’s private interest. The ISP runs amazing, 1Gbps fiber to the house for $45/mo and the co-op just forwarded a motion to the local government for consideration to upgrade to 10Gbps.
I moved here from a place that was a Comcast monopoly zone that gave max 350Mbps for $70/mo.
In a better society the CEOs of AT&T and Comcast would have already been dragged out into the street, long before we got to this point.
Is this what the kids call delulu?
This is just too unrealistic for it to have been the onion
Now that’s just rubbing it in our faces.
um. no? it’s their regional monopolies
That and the fact that there is nothing else available.
I don’t have any other comparable options, but I’ve tried
True for me in Europe. Called cause my upload speeds were dog shit all of a sudden. They just told me thats not normal, we’ll send an engineer the tomorrow (2 hour window, with text message letting me know when he was about to arrive). He immediately identified the problem as the cable coming into the house, fixed it for free, and even gave me some tips to optimize my internal network.
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I live in rural NM. When I moved here we had Verizon home internet (cellular, with a data cap), centurylink (you are lucky if you get 3mpbs), and a line of sight wireless provider. The wireless was more expensive than CL, but more reliable and faster.
Then TDS fiber came to town, much better price, way better speeds, non existent customer service.
It is so bad I am considering going back to the wireless provider.
