• dinckel@lemmy.world
    link
    fedilink
    arrow-up
    71
    ·
    13 days ago

    The Microsoft support forums are on a whole level of their own, when it comes to being useless.

    sfc /scannow and the troubleshooting button in the settings do fuck all, and compared to the usual systemd journal, the event log rarely gives you any useful information whatsoever

    • floquant@lemmy.dbzer0.com
      link
      fedilink
      arrow-up
      21
      ·
      13 days ago

      sfc /scannow and the troubleshooting button in the settings do fuck all

      Hey, that’s not true! sfc takes forever to run, so it’s a good way to waste time and get even more frustrated.

    • Sabata@ani.social
      link
      fedilink
      arrow-up
      13
      ·
      13 days ago

      DISM /Online /Cleanup-Image /RestoreHealth and pray it fixes everything before you reinstall.

    • endeavor@sopuli.xyz
      link
      fedilink
      English
      arrow-up
      2
      ·
      12 days ago

      I have never had ms troubleshoot button or autofix button ever do anything but return “no problems found”. And yes, I’ve also tried it in every one of those 20 control panels.

  • 2pt_perversion@lemmy.world
    link
    fedilink
    arrow-up
    61
    ·
    13 days ago

    Ask about a specific error code on a windows forum: unhelpful boilerplate nonsense.

    Ask about the vaguest symptoms of a recurring problem on a linux forum: a neckbeard wizard will show up and have you type 30 cryptic commands in your terminal and everything will be fixed.

    • dariusj18@lemmy.world
      link
      fedilink
      arrow-up
      2
      ·
      12 days ago

      The funniest part about this is that almost every linux installation is totally different from every other one, whereas every windows installation is almost identical.

      But really, I certainly wouldn’t enter any random commands I was given from the internet on a linux machine unless I knew damn well what they did.

  • Possibly linux@lemmy.zip
    link
    fedilink
    English
    arrow-up
    60
    ·
    13 days ago

    I’m John from Microsoft and I have over 25 years of experience.

    Please update your drivers and run run sfc /scannow.

    I hope that helps,

    John

    • endeavor@sopuli.xyz
      link
      fedilink
      English
      arrow-up
      23
      ·
      12 days ago

      That’s right, linux is terrible since you have to use terminal. Microsoft doesn’t have terrible things like terminal. Just copy paste these commands into run.

        • milicent_bystandr@lemm.ee
          link
          fedilink
          arrow-up
          6
          ·
          12 days ago

          I think now it’s Windows Cloud Commander 11000, soon to be re-integrated into your Office 366 account. Elevated privileges require a premium subscription.

    • csm10495@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      1
      ·
      11 days ago

      I’ve never had a case where running that fixed anything. I get it makes sense to verify system integrity but I’m guessing the OS already does that on its own once in a while.

      • Possibly linux@lemmy.zip
        link
        fedilink
        English
        arrow-up
        1
        ·
        11 days ago

        It does when there is system corruption. You first need to find the thing that caused the corruption though

  • Lojcs@lemm.ee
    link
    fedilink
    arrow-up
    45
    ·
    13 days ago

    This is a huge upside of Linux. When something breaks you can make a web search and learn how to fix it, or that it’s unfixable. On windows you make a search and all you get is this bs and seo article spam

    • dalekcaan@lemm.ee
      link
      fedilink
      arrow-up
      9
      ·
      13 days ago

      “What about DropBox? It’s this recent startup…”

      Man, sometimes I forget how long xkcd’s been going

  • Steamymoomilk@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    41
    ·
    13 days ago

    Honestly a month ago me and my friend were looking at microsoft forums. One of which was somebody asking why tiktok was preinstalled in windows 11. Forum admin replied that it was bloat from a manufacturer of the hardware. It was a homebuilt computer and fresh copy of windows 11 home.

    28 more people said windows 11 did this by default, the admin eventually realized it was not accidental or a fluke. Which he previously eluded to.

    Shows the current state of windows 11

  • DirkMcCallahan@lemmy.world
    link
    fedilink
    arrow-up
    36
    ·
    13 days ago

    The most pissing thing is that the Microsoft “support” forum is always the top search result. Sometimes it occupies 5 or more of the top search results.

    …but I haven’t had to deal with that since I switched to Linux last year, so…yay!

  • MithranArkanere@lemmy.world
    link
    fedilink
    arrow-up
    27
    ·
    12 days ago

    Even more infuriating are those messages marked [FIXED] when the freaking post had a negative response or no response at all from the user.
    Those forums should be full of endless posts marked [PENDING] or [EXPIRED].

      • MithranArkanere@lemmy.world
        link
        fedilink
        arrow-up
        2
        ·
        9 days ago

        That makes it sound like the fault is on the user side.
        When there’s no interaction it’s usually because the user gave up.
        The marker should be something that makes it clear that the responses were not helpful.

  • smeg@feddit.uk
    link
    fedilink
    English
    arrow-up
    26
    ·
    13 days ago

    Saw one earlier today where the “community support” person opened with “please make sure you have applied all Windows updates”. Given that it was a web page issue and I was on my phone I didn’t mark this reply as helpful.

  • Blackmist@feddit.uk
    link
    fedilink
    English
    arrow-up
    18
    ·
    12 days ago

    I swear there’s a weird fetish going around Redmond where their only release is to get you to run SFC /scannow