• dirthawker0@lemmy.world
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    3 hours ago

    I’m in California where we have a grocery chain, Safeway. They’ve had a loyalty card for decades, which works great, gets you good deals, can be scanned by the checkout clerk or at self checkout. It also racks up points which can be used for discounts.

    About 2 years ago I started seeing signs in the store offering even greater savings through the app. There will sometimes be 2 signs side by side for the loyalty card vs the app. The app is always a better deal.

    So I downloaded the app and learned

    • the app cannot scan your membership at self checkout, you have to be checked out by a clerk
    • the app’s membership number is different from your loyalty card number and the two cannot be merged.
    • because of that your points can’t be transferred to the app

    It’s the dumbest thing ever. Why not just offer the better savings to the loyalty card? Isn’t that the whole point behind loyalty? I literally shop at Safeway less often now.

    • NauticalNoodle@lemmy.ml
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      2 hours ago

      “It’s the dumbest thing ever. Why not just offer the better savings to the loyalty card?”

      it’s not a flaw. it’s a feature.

    • whoisearth@lemmy.ca
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      2 hours ago

      My GF laughs because I have no loyalty cards or apps and I laugh that she has one for everything.

      Loyalty rewards are bullshit.

      • limelight79@lemm.ee
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        1 hour ago

        In the US, if you don’t have the loyalty card, you’re paying more for groceries. For the stores we use, any sale prices are contingent upon using the loyalty card. This can add up to $5-$10 per order.

  • ArcaneSlime@lemmy.dbzer0.com
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    4 hours ago

    YES full support! I have and am sending this from my smartphone but I’ll stop going to your store before I download your stupid fucking app for a free mcflurry or whatever the fuck pisspoor excuse you have for installing malware on my devices.

  • Showroom7561@lemmy.ca
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    4 hours ago

    As I’ve been making an effort to replace apps with the browser version of the service. It’s so abundantly clear that companies don’t want you using their website.

    Even if they don’t outright cripple functionality, they’ll hound you endlessly to install the app.

    It’s infuriating to say the least.

    • finder@lemmy.world
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      4 hours ago

      Even if they don’t outright cripple functionality, they’ll hound you endlessly to install the app.

      Still don’t understand the logic of doing that.

      It’s like saying,

      “Our website is nigh unusable, please install our app instead. We pinky promise our app works”.

      • Wrrzag@lemmy.ml
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        3 hours ago

        It’s because you have control over your browser, but they control their app and all its trackers, ads, etc

  • kittenzrulz123@lemmy.blahaj.zone
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    9 hours ago

    I use GraphineOS on my Pixel 7 and even I feel penalized for caring about my privacy. Its absolutely nonsense, not everything needs an app.

    • Darren@sopuli.xyz
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      5 hours ago

      Yeah. My bank is one of the few UK banks whose app won’t work with Graphene, which is irritating. Also, the lack of Wallet access for payment cards is annoying.

      But all in all everything else works fine.

  • SabinStargem@lemmings.world
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    10 hours ago

    I am still on a flip phone. It is usually silent, and I don’t spend much time with it at all. While I am missing out on discounts and such, I simply hate the idea of constantly using a phone. Email is my telecommunication of choice, but receptionists don’t understand the idea, unfortunately.

    My household bought a Rinnai water heater, and the bastard needed a phone to set the temperature. Thing is, it couldn’t communicate with the two or three phones that were used on it. Fortunately, there was an old-school modification for a physical keypad, but that had to be bought separately.

    Phones are just not my thing.

  • Zak@lemmy.world
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    19 hours ago

    Any time I’m required to use an app for something that could be a website, I leave the app a one star review.

  • reksas@sopuli.xyz
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    19 hours ago

    also those who dont want to install that spyware shit on their phones. Even if you dont care about the data collection it still consumes battery faster as more and more data is being transferred

    • Ibuthyr@lemmy.wtf
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      7 hours ago

      Yeah, I couldn’t be arsed to install that shit. I’m also not taking out my phone for this kind of bullshit. I’m sick and tired of smartphones.

    • benjaminb@discuss.tchncs.de
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      10 hours ago

      McDonald’s (in Germany at least) needs your location to “see when you arrive at the restaurant”. What the hell?! That doesn’t even work properly and they force it on me! I uninstalled the app and now I am actually happy, because without the promotion and discount stuff, I don’t eat McDanks that often anymore.

      • archchan@lemmy.ml
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        3 hours ago

        McDonald’s wants your IQ too. Seriously, it’s in their privacy policy.

  • ambitiousslab@lemmy.ml
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    20 hours ago

    This affects me a lot day to day. I have a phone, but it runs postmarketOS, not iOS or Android. It really shows me the importance of open standards. I feel that every business should be required to support open standards for each of the services they offer.

    For me, buying train tickets used to be ok, but is getting harder now. Some train operators are really pushing you to use their app now, and getting rid of the option to download a PDF. It really frustrates me: it’s not like it costs them more to offer PDF download - if anything, it’s much cheaper to offer that functionality than to build and maintain an app for iOS and Android.

    Back when I had an Android phone, I used Monzo, and it was so easy to send money to friends, set up standing orders etc. I wish they offered a proper web interface. Now, I use Natwest’s online banking, and it’s a real pain - I use the card reader to authenticate, then the website logs me out seemingly every 2 mins of inactivity. Some features, like pre-notifying that you’ll be travelling abroad, are only available on the app. I only see this trend continuing.

    The concert tickets example in the article is insane to me. I can’t think of a use case that is better suited for PDFs, and that’s what we’ve been doing for the last 10+ years without any issues. It really is user hostile and excludes people on the edges of society who don’t fit, for whatever reason, with what the 80-90% do.

    • Kairos@lemmy.today
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      8 hours ago

      The reason venues don’t allow PDFs is so that you’re forced to use their own platform for resale where they take a commission.

  • distortwave@lemmy.ml
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    21 hours ago

    The whole using your phone for everything from grocery shopping to just doing whatever Like getting deals or whatever?, Can it please go away?

    They’re collecting our data anyways.

    • Korhaka@sopuli.xyz
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      18 hours ago

      Someone make a smartphone that isn’t a steaming pile of shit then. The pinephone was so close but struggled with SMS when I tried it.

    • icmpecho@lemmy.ml
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      19 hours ago

      I’m probably gonna get clowned for feeding the troll, but - this comment comes off a lot more harsh if you’ve ever experienced not having access to the Internet and a smartphone or computer.

      I spent the better part of 16 years of my life with no TV, MP3 player, phone, Internet, or computer - and it has negatively impacted me in immeasurable ways. I couldn’t find work, because I couldn’t apply for jobs but also I didn’t know you could do that on the Internet - I also didn’t know YouTube existed, so I missed out on learning the things I liked, and I didn’t know I was being abused because I had no way of knowing that it wasn’t normal until I got access to help, via the Internet.

      I wasn’t in the stone age - if I’d had options to do any of the above without a phone or the Internet, I’d be a different person today. Shut up, mate - not everyone can afford or has the opportunity to own a smartphone and data plan (which are rare and expensive in abusive situations like my past). Making services available in places like libraries and community centers without requiring smartphones and Internet would help so many people who have no ability to use them - those people are just as human as you.

      and by the way while we’re at it: if we’re effectively paywalling access to basic human rights behind an IP address and cellular radio, those should be enshrined as human rights too.

      • SabinStargem@lemmings.world
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        10 hours ago

        I was raised in the boondocks. You couldn’t get reception there back in the 90’s, and there weren’t any kids or neighbors that I could visit without having to be driven. My parents didn’t have any community at all, so I in turn never learned how to socialize properly. To say the least, I never became comfortable with phones, even after moving into civilization. It just wasn’t part of me.

        Isolation from people is a huge disadvantage in life, you don’t get to make friends, network, or learn what it means to be part of society. Here’s hoping that cellphones and whatnot become rights, as you have said.

        However, some states might provide SSI recipients a LifeConnect program. You get a free smartphone and low-end plan.

        • icmpecho@lemmy.ml
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          3 hours ago

          yep, I know this feeling all too well - having a community and friends is important but even more so in cases like ours. Thank you for the comment, I hope you’re doing better nowadays.