The fact that developers have to cater to multiple platforms that have hardware limitations and different operating systems has led to worse quality of games of time. Console exclusives are anti-competitive, monopolistic, and they lead to a terrible consumer experience.
I prefer platform agnosticism, but this is demonstrably not true.
Consoles are a set hardware target, which has been really helpful for the PC market. Once all consoles landed on a similar architecture (Xbox 360 era and beyond), consoles became very helpful to set a baseline for hardware that then PC can leapfrog over.
Exclusives are a different conversation, and those have pros and cons. It’s increasingly an irrelevant conversation, though, as every platform except for Nintendo becomes increasingly PC-compatible.