All our servers and company laptops went down at pretty much the same time. Laptops have been bootlooping to blue screen of death. It’s all very exciting, personally, as someone not responsible for fixing it.

Apparently caused by a bad CrowdStrike update.

Edit: now being told we (who almost all generally work from home) need to come into the office Monday as they can only apply the fix in-person. We’ll see if that changes over the weekend…

  • spacesatan@lemm.ee
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    2 months ago

    CrowdStrike Holdings, Inc. is an American cybersecurity technology company based in Austin, Texas.

    Never trust a texan

  • NaibofTabr@infosec.pub
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    2 months ago

    Wow, I didn’t realize CrowdStrike was widespread enough to be a single point of failure for so much infrastructure. Lot of airports and hospitals offline.

    The Federal Aviation Administration (FAA) imposed the global ground stop for airlines including United, Delta, American, and Frontier.

    Flights grounded in the US.

    The System is Down

  • Mikina@programming.dev
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    2 months ago

    I see a lot of hate ITT on kernel-level EDRs, which I wouldn’t say they deserve. Sure, for your own use, an AV is sufficient and you don’t need an EDR, but they make a world of difference. I work in cybersecurity doing Red Teamings, so my job is mostly about bypassing such solutions and making malware/actions within the network that avoids being detected by it as much as possible, and ever since EDRs started getting popular, my job got several leagues harder.

    The advantage of EDRs in comparison to AVs is that they can catch 0-days. AV will just look for signatures, a known pieces or snippets of malware code. EDR, on the other hand, looks for sequences of actions a process does, by scanning memory, logs and hooking syscalls. So, if for example you would make an entirely custom program that allocates memory as Read-Write-Execute, then load a crypto dll, unencrypt something into such memory, and then call a thread spawn syscall to spawn a thread on another process that runs it, and EDR would correlate such actions and get suspicious, while for regular AV, the code would probably look ok. Some EDRs even watch network packets and can catch suspicious communication, such as port scanning, large data extraction, or C2 communication.

    Sure, in an ideal world, you would have users that never run malware, and network that is impenetrable. But you still get at avarage few % of people running random binaries that came from phishing attempts, or around 50% people that fall for vishing attacks in your company. Having an EDR increases your chances to avoid such attack almost exponentionally, and I would say that the advantage it gives to EDRs that they are kernel-level is well worth it.

    I’m not defending CrowdStrike, they did mess up to the point where I bet that the amount of damages they caused worldwide is nowhere near the amount damages all cyberattacks they prevented would cause in total. But hating on kernel-level EDRs in general isn’t warranted here.

    Kernel-level anti-cheat, on the other hand, can go burn in hell, and I hope that something similar will eventually happen with one of them. Fuck kernel level anti-cheats.

    • Einridi@lemmy.world
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      2 months ago

      The problem here isn’t if you should run EDR or not it’s that people need to take the risk and responsibilities seriously and the cure needs to to be better than the disease.

      If you need to hand remote kernel level access over to a company it’s in you to make sure they have the security, QA and basic competency to shoulder that responsibility.

      And when it comes out that they don’t even run or verify their code before deploying it to millions of machines all at once, it’s on you for buying not vetting them.

      Just like users should check files and where they come from before running them IT professionals need to do the same.

  • YTG123@sopuli.xyz
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    2 months ago

    >Make a kernel-level antivirus
    >Make it proprietary
    >Don’t test updates… for some reason??

  • r00ty@kbin.life
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    2 months ago

    My favourite thing has been watching sky news (UK) operate without graphics, trailers, adverts or autocue. Back to basics.

    • Hotzilla@sopuli.xyz
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      2 months ago

      There is nothing unsafer than local networks.

      AV/XDR is not optional even in offline networks. If you don’t have visibility on your network, you are totally screwed.

    • CanadaPlus@lemmy.sdf.org
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      2 months ago

      Honestly my philosophy these days, when it comes to anything proprietary. They just can’t keep their grubby little fingers off of working software.

      At least this time it was an accident.

  • Sʏʟᴇɴᴄᴇ@lemmy.dbzer0.com
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    2 months ago

    Yep, stuck at the airport currently. All flights grounded. All major grocery store chains and banks also impacted. Bad day to be a crowdstrike employee!

    • iknowitwheniseeit@lemmynsfw.com
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      2 months ago

      My flight was canceled. Luckily that was a partner airline. My actual airline rebooked me on a direct flight. Leaves 3 hours later and arrives earlier. Lower carbon footprint. So, except that I’m standing in queue so someone can inspect my documents it’s basically a win for me. 😆

  • ramble81@lemm.ee
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    2 months ago

    We had a bad CrowdStrike update years ago where their network scanning portion couldn’t handle a load of DNS queries on start up. When asked how we could switch to manual updates we were told that wasn’t possible. So we had to black hole the update endpoint via our firewall, which luckily was separate from their telemetry endpoint. When we were ready to update, we’d have FW rules allowing groups to update in batches. They since changed that but a lot of companies just hand control over to them. They have both a file system and network shim so it can basically intercept **everything **

  • veam@lemmy.world
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    2 months ago

    oh joy. can’t wait to have to fix this for all of our clients today…

  • r00ty@kbin.life
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    2 months ago

    Apparently at work “some servers are experiencing problems”. Sadly, none of the ones I need to use :(

  • Nachorella@lemmy.sdf.org
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    2 months ago

    My company used to use something else but after getting hacked switched to crowdstrike and now this. Hilarious clownery going on. Fingers crossed I’ll be working from home for a few days before anything is fixed.

    • Blackmist@feddit.uk
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      2 months ago

      I’ve had my PC shut down for updates three times now, while using it as a Jellyfin server from another room. And I’ve only been using it for this purpose for six months or so.

      I can’t imagine running anything critical on it.

      • 0xD@infosec.pub
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        2 months ago

        Well with your level of expertise you should probably not be running anything, to be honest :)

      • ccdfa@lemm.ee
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        2 months ago

        Windows server, the OS, runs differently from desktop windows. So if you’re using desktop windows and expecting it to run like a server, well, that’s on you. However, I ran windows server 2016 and then 2019 for quite a few years just doing general homelab stuff and it is really a pain compared to Linux which I switched to on my server about a year ago. Server stuff is just way easier on Linux in my experience.

        • conciselyverbose@sh.itjust.works
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          2 months ago

          It doesn’t have to, though. Linux manages to do both just fine, with relatively minor compromises.

          Expecting an OS to handle keeping software running is not a big ask.

        • Blackmist@feddit.uk
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          2 months ago

          Because I only have one PC (that I need for work), and I can’t be arsed to cock around with dual boot just to watch movies. Especially when Windows will probably break that at some point.

          • uis@lemm.ee
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            2 months ago

            Can you use Linux as main OS then? What do you need your computer to do?

            • Blackmist@feddit.uk
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              2 months ago

              I need to run windows software that makes other windows software, that will be run on our customers (who pay us quite well) PCs that also run windows.

              Plus gaming. I’m not switching my primary box to Linux at any point. If I get a mini server, that will probably ruin Linux.

              • uis@lemm.ee
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                2 months ago

                I need to run windows software that makes other windows software, that will be run on our customers (who pay us quite well) PCs that also run windows.

                Mingw, but whatever. Maybe there is somethong mingw can’t do.

                Plus gaming. I’m not switching my primary box to Linux at any point.

                Unless it is Apex and some other worst offenders or you use GPU from the only company actively hostile to linux, gaming is fine.

    • Rinox@feddit.it
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      2 months ago

      I dunno, but doesn’t like a quarter of the internet kinda run on Azure?

      • corsicanguppy@lemmy.ca
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        2 months ago

        doesn’t like a quarter of the internet kinda run on Azure?

        Said another way, 3/4 of the internet isn’t on Unsure cloud blah-blah.

        And azure is - shhh - at least partially backed by Linux hosts. Didn’t they buy an AWS clone and forcibly inject it with money like Bobby Brown on a date in the hopes of building AWS better than AWS like they did with nokia? MS could be more protectively diverse than many of its best customers.

    • Franklin@lemmy.world
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      2 months ago

      The four multinational corporations I worked at were almost entirely Windows servers with the exception of vendor specific stuff running Linux. Companies REALLY want that support clause in their infrastructure agreement.

      • uis@lemm.ee
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        2 months ago

        Companies REALLY want that support clause in their infrastructure agreement.

        RedHat, Ubuntu, SUSE - they all exist on support contracts.

      • Avatar_of_Self@lemmy.world
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        2 months ago

        I’ve worked as an IT architect at various companies in my career and you can definitely get support contracts for engineering support of RHEL, Ubuntu, SUSE, etc. That isn’t the issue. The issue is that there are a lot of system administrators with “15 years experience in Linux” that have no real experience in Linux. They have experience googling for guides and tutorials while having cobbled together documents of doing various things without understanding what they are really doing.

        I can’t tell you how many times I’ve seen an enterprise patch their Linux solutions (if they patched them at all with some ridiculous rubberstamped PO&AM) manually without deploying a repo and updating the repo treating it as you would a WSUS. Hell, I’m pleasantly surprised if I see them joined to a Windows domain (a few times) or an LDAP (once but they didn’t have a trust with the Domain Forest or use sudoer rules…sigh).

        • Semi-Hemi-Lemmygod@lemmy.world
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          2 months ago

          The issue is that there are a lot of system administrators with “15 years experience in Linux” that have no real experience in Linux.

          Reminds me of this guy I helped a few years ago. His name was Bob, and he was a sysadmin at a predominantly Windows company. The software I was supporting, however, only ran on Linux. So since Bob had been a UNIX admin back in the 80s they picked him to install the software.

          But it had been 30 years since he ever touched a CLI. Every time I got on a call with him, I’d have to give him every keystroke one by one, all while listening to him complain about how much he hated it. After three or four calls I just gave up and used the screenshare to do everything myself.

          AFAIK he’s still the only Linux “sysadmin” there.

        • Hotzilla@sopuli.xyz
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          2 months ago

          “googling answers”, I feel personally violated.

          /s

          To be fare, there is not reason to memorize things that you need once or twice. Google is tool, and good for Linux issues. Why debug some issue for few hours, if you can Google resolution in minutes.

          • Avatar_of_Self@lemmy.world
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            2 months ago

            I’m not against using Google, stack exhange, man pages, apropos, tldr, etc. but if you’re trying to advertise competence with a skillset but you can’t do the basics and frankly it is still essentially a mystery to you then youre just being dishonest. Sure use all tools available to you though because that’s a good thing to do.

            Just because someone breathed air in the same space occasionally over the years where a tool exists does not mean that they can honestly say that those are years of experience with it on a resume or whatever.

            • uis@lemm.ee
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              2 months ago

              Just because someone breathed air in the same space occasionally over the years where a tool exists does not mean that they can honestly say that those are years of experience with it on a resume or whatever.

              Capitalism makes them to.