• SSJMarx@lemm.ee
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    27 days ago

    Ten years before they pulled this. Hopefully the cookers can be used without the app.

  • Geometrinen_Gepardi@sopuli.xyz
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    27 days ago

    It’s not unreasonable to start charging for an app like that if it is under active maintenance, that costs money for the company after all.

    But the lesson for the consumer is: Don’t buy tools that rely on apps or servers ran by someone else unless you want to eventually start paying rent…

  • kevindqc@lemmy.world
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    27 days ago

    I haven’t used the app in a while and opened it and saw this… Well never buying Anova again

    But hey at least they gave me a coupon that expired two months ago.

    • bdonvr@thelemmy.club
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      27 days ago

      I can’t imagine why these things even need an app.

      You have to set the thing up with water and all, just hit the buttons on the device.

      • helenslunch@feddit.nl
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        27 days ago

        LOL they absolutely don’t and mine does not have one or I never would have bought it. I don’t buy anything that requires an app to function.

      • Reyali@lemm.ee
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        27 days ago

        My partner has an Anovo affected by this and he knows the details better than me, but IIRC the app allows you to set times to change temps or things like that. The device still works without the app, but you lose the convenience factor of being able to monitor or make changes at a distance.

      • Wrench@lemmy.world
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        27 days ago

        I have a different brand, but I can see the value. The interface on the small screen on the device I have is very clumsy. Took me a while to figure it out, and I’m very tech savvy. I can see a mobile app being useful, also for notifications so I don’t independently have to set timers.

        Also as a former mobile dev, mobile apps take maintenance to keep up with OS changes over time. And developers are expensive.

        What I imagine happened is that they probably outsourced their app development to a 3rd party, because they make hardware, not software. That contract probably expired, including their ongoing support agreement, and they’ve probably negotiated an hourly rate for support on-demand going forward, maybe with a different 3rd party dev.

        So in all likelihood, they’re just passing the cost for ongoing maintenance on an EOL model to the customer.

        However, that looks absolutely insane from a consumer standpoint.

        I don’t know their Financials, but they may not be big enough to just swallow the cost for brand PR if they’re not selling at a volume and profit margin to be able lose money on old products.

        This is why, even as a dev that used to work in the mobile and IOT space, I tend to purchase dumb devices if there are good options. Smart devices get dumb as soon as the shine has dulled.

      • Kalkaline @leminal.space
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        27 days ago

        The one and only time I used the app it lost connectivity and left my chuck roast in lukewarm water for who knows how long. Tossed it because I didn’t want to kill my family with food poisoning. It’s nice if you have a WIFI connected device, so you can put something on the counter in an ice water bath in the morning with the sous vide wand in there and flip it on before you leave work in the afternoon. Also seeing that the water has maintained an appropriate temp during a long cook is nice too. It’s a niche case use, but that’s why it’s nice to have it connected.

      • Ebby@lemmy.ssba.com
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        27 days ago

        It’s kinda nice to just search what you are making, click cook, and all the settings are preloaded and the device starts. The manual interface is clunky.

      • kelvie@lemmy.ca
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        27 days ago

        Size and easy to clean (and waterproof) is one, I have a ChefSteps Joule which is app control only, but it is much easier to clean, and much smaller than my old Anova (fits in a drawer with other crap)

        Granted it is more annoying to use the app than the controls, but the trade off for us was worth it, if not for everyone.

        • bdonvr@thelemmy.club
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          27 days ago

          They could just use capacitive touch for controls, inferior to buttons but just as cleanable. There’s little reason to not have both options

    • Fester@lemm.ee
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      27 days ago

      Imagine seeing that message and buying another product from them.

      “It’s time to artificially create waste. Don’t worry, you won’t see this message again. Our new cookers are designed to not last 10 years.”

        • brbposting@sh.itjust.works
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          27 days ago

          Ung

          (Don’t) hope they did their math right and the “well, it’s just $2/mo” crowd is large enough to offset the principled crowd

    • ColeSloth@discuss.tchncs.de
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      27 days ago

      Do you need the apk to use it at all? Or is it just a little perk to go along with it?

      Hopefully, someone hacks the apk so it just keeps working.

      • mosiacmango@lemm.ee
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        26 days ago

        I bought one of these years ago, and took a look at it. The app let’s you remote control the stick and pick recipes that will autoset the temps. That’s about it. The stick has buttons on it, and it’s not like you can have it add the food to the water bath remotely. It’d pretty easy to knock in the temp at the heater while you’re there

        Sous vide is a “set and forget” cooking method like a crockpot. You can walk away and leave the thing running long past the minimum time and have no issues because the whole point is it takes food to an exact temp and no further. So even any alerting “temp reached” it may do now isn’t really useful.

        This feels like a “pick the carcass” attempt to make some money at all. I expect the company is probably in a bad state if this is the game they are playing.

    • SpacePirate@lemmy.ml
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      27 days ago

      Actively encouraging people to toss perfectly good hardware to fuel their subscription bullshit… and these guys weren’t even recently bought by a VC firm or anything?

      • WhatAmLemmy@lemmy.world
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        26 days ago

        They were bought by Electrolux in 2017, and have been enshittifying ever since. Cheaper, lower quality parts, etc. They’re just profiting from the brand as they turn it to shit. Never buy their products.

  • breadsmasher@lemmy.world
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    27 days ago

    It is utterly bullshit. But is the app required for using the device?

    Also

    The subscription fee will only apply to people who make an account after August 21. Those who downloaded the app and made an account before August 21 won’t have to pay. But everyone will have to make an account; some people have been using the app without one until now

  • palordrolap@fedia.io
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    27 days ago

    Cost or no cost, IoT should not be able to brick devices on the whim - or unexpected dissolution - of a faceless corporation.

    Unfortunately too many people are trusting of monolithic entities which promise the moon and then decide what they really meant was “bend over”.

    I may be channelling a bit of Louis Rossman here.

    That said, the other comments here suggest that the device in question still has all features when accessed from the front panel, which is a step up from a lot of other IoT behaviour. Owners who don’t want to pay for the app should still disconnect it from any connectivity and keep it that way just in case the manufacturer decides to remove that functionality as well.

    And if it stops working altogether without network connectivity, take the L and maybe mail it back to the company’s head office with no return address. Let them deal with the e-waste.

  • conciselyverbose@sh.itjust.works
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    27 days ago

    The subscription fee will only apply to people who make an account after August 21. Those who downloaded the app and made an account before August 21 won’t have to pay. But everyone will have to make an account; some people have been using the app without one until now.

    “You helped us build Anova, and our intent is that you will be grandfathered in forever,” Svajian wrote

    Fuck everything about this, but at least they have the decency not to pull the rug on people who bought it without this stupidity.

    The only real benefit of the app to me is the push notifications, but losing those would be douchey. It would be far better to allow that basic functionality and put all the recipe shit behind the wall.

  • harsh3466@lemmy.ml
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    27 days ago

    Translation:

    “Fuck you for not replacing your perfectly fine and still working 10 year old machine and making our line go up more. We’re gonna do our best to brick it because we want all of your money.”

    Fuck capitalism. I will (and have been) doing my absolute to avoid buying any kind of physical device that requires an app to function

    • __init__@programming.dev
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      27 days ago

      I will (and have been) doing my absolute to avoid buying any kind of physical device that requires an app to function

      Same. It’s becoming more difficult every day.

      • FMEEE@lemmy.dbzer0.com
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        27 days ago

        And that’s so sad. There are a lot of (mainly Elderly people) who don’t even have a smartphone who now often can’t use the most basic stuff necessary because it needs an app.

        • UnderpantsWeevil@lemmy.world
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          27 days ago

          A lot of this stuff is only useful if you have money, anyway. And poverty rates among the elderly have been climbing since the Housing Crash of '08

          • SkyNTP@lemmy.ml
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            27 days ago

            I’ve said this before, I’m going to say it again: people with money spend it to save time.

            Managing 2FA, software updates, account signin, device pairing, billing, privacy policy updates, cookie notices… This shit does not save people time. It does the complete opposite.

            These products are not built for consumers. These products are purely anticompetitive schemes, propping up crappy business models, trying to cash in on the data harvesting gold rush.

            • experbia@lemmy.world
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              26 days ago

              These products are not built for consumers.

              they’re often built for investors. they are feasible enough products that some people will even buy them, so you get investors. then, the thing is always just “one more issue we need to fix” away from “mass adoption”, “for real this time”… to keep milking the investors as long as possible.

            • primrosepathspeedrun@lemmy.world
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              27 days ago

              I’ve been screaming this at the top of my lungs for 20 years, and oh my god the “I told you so”'s I get to say now feel SO good.

              i mean, I don’t have any friends anymore, so mostly im just calling up people who hate me now and saying “I told you so”, but, like I DID, so, worth.

              I mean, not, like, ‘worth’ in the sense that anything in my life works or wasn’t torn apart by my adherence to materialism and avoidance of dark patterns, but, like, you know, feels good for a few minutes when they haven’t changed their number.

    • Imgonnatrythis@sh.itjust.works
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      27 days ago

      Yeah, I need to start being better about this. It’s a shame because I bought my joule sous vide because I like the simplicity and ability to monitor and program it remotely (helpful when cooking for 5-6h). App stopped working properly and now they’ve been purchased by breville and if I want to use it I need to switch and I’m guessing it won’t be long before they start to drop functionallity or require some sort of subscription. There are things like this where the app is much more than a gimmick. But it sucks to have some company pulling the strings of what you can or can’t do with your own hardware.

    • primrosepathspeedrun@lemmy.world
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      27 days ago

      if I see something requires an app, no matter how good it is otherwise. the product is dead to me. I know it is, effectively, going to break within a year or two.

        • primrosepathspeedrun@lemmy.world
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          27 days ago

          you never know for sure until you try though, so if it requires an app, it’s dead to me and I don’t trust anything else the company makes.

          if it has an API i get very wet very fast.

          • kjaeselrek@lemmy.ml
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            27 days ago

            That’s fair, but the point I was trying to make was that I have tried and, for the one I’ve got at least, the app isn’t required. I’m not trying to defend them or anything, I just thought it was worth mentioning.

            Tbh I’m kinda glad it doesn’t have an API, because I’d end up wasting a lot of time playing with it haha.