Lina Khan, Chair of the Federal Trade Commission, is concerned that companies could use AI and personal data to charge consumers different prices.

Consumers could end up paying the (personalized) price as AI becomes more popular, FTC Chair Lina Khan recently warned.

At the 2024 Fast Company Innovation Festival, Khan said that although AI may be beneficial, it’s already becoming some of the FTC’s “bread and butter fraud work.”

“Some of these AI tools are turbocharging that fraud because they allow some of these scams to be disseminated much more quickly, much more cheaply, and on a much broader scale,” she said.

AI is already helping automate classic online scams like phishing and even introducing new, alarming frauds like voice cloning that can target unsuspecting consumers.

But Khan also took the opportunity to talk about a different way AI could be used to target consumers: retailers using surveillance technology and customer data to change the prices they offer to specific shoppers. Khan said the FTC is looking into AI’s potential role in increasing the risk of price discrimination.

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  • Mouselemming@sh.itjust.works
    16·
    2 months ago

    Aren’t you already supposed to contact the airline and ask for a bereavement flight, which is a discount on a short-notice ticket to attend the deathbed or funeral of an immediate family member?