This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.

Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.

What can we do?

  • Meldrik@lemmy.wtf
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    4 months ago

    Why is “drama” on Lemmy always highly exaggerated by people?

    “Endless wars of who federates with who”. What is that person even talking about and who the fuck would even care as a normal user?

    • adam_y@lemmy.world
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      4 months ago

      Been using Lemmy for a couple of years, not seen this once.

      Also, the ux is pretty much the same as Reddit.

      These people are just stakeholders in Reddit. They are afraid of change, or losing any rep they have. They sit on a pile of useless upvotes.

      • Banana@sh.itjust.works
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        4 months ago

        I think a lot of people that think the UX is different from reddit weren’t on reddit 14 years ago when it did look very similar to this.

      • AnonomousWolf@lemm.eeOP
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        4 months ago

        The UX once you figure out what works for you in Lemmy is nice, the UX getting to that point is terrible, as many have said. Most will quit before getting to the good part.

        • Fushuan [he/him]@lemm.ee
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          4 months ago

          Yeah, the UX of alexandrite, Voyager or even the Voyager web app for PC are sublime. I don’t see any difference from reddit tbh.

    • HuntressHimbo@lemm.ee
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      4 months ago

      There are a few .world posters who make two to three posts a day about how much they hate lemmygrad hexbear and .ml.

      • ihatebirds@lemm.ee
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        4 months ago

        you will probably stop seeing much of that if you block users that post a lot to fediverselore and meanwhileongrad. They’re like the /r/subredditdrama of lemmy

    • CosmicTurtle0@lemmy.dbzer0.com
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      4 months ago

      Really early on like right after the API fuckfest, there was a large influx of users who picked servers based on whatever. As a result, servers defederated and there was a lot of drama as a result.

      Though that said I haven’t heard much about defederating in some time.

      • Otter@lemmy.ca
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        4 months ago

        It’s also less likely to happen now. Back when that happened, users didn’t have the ability to block instances and so it was up to the admins to do that for everyone.

        It’s now possible to block instances at the user level

        • OpenStars@piefed.social
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          4 months ago

          Not really though - that only mutes communities, while the users are still free to troll you by replying and generating notifications in posts sent to other communities.

          Worse, that protection has even weakened rather than strengthened over time - the notifications used to be blocked. I almost decided to leave Lemmy myself when I continued to receive notifications for WEEKS and WEEKS after accidentally responding to a post that I encountered in All - I hadn’t read the sidebar, I didn’t know about that instance, and so how was I supposed to know!?

          I did that in Lemmygrad, and then again in ChapoTrapHouse@hexbear.net - and after that, I very much understand why people say that we are miserable tankie trolls over here.

          It’s the Nazi bar effect: “We” might be fine, but there are places here that anyone can just wander into without any advanced notice of what will happen…and then they leave. And complain over in r/RedditAlternatives, warning others against attempting the same.

          And since it’s TRUE, we DESERVE this reputation. 100% of the people I’ve ever mentioned Lemmy to have outright chided me for having mentioned it. I can see why, with such bOtH sIdEs SaMe content as this:

          img

      • PyroNeurosis@lemmy.blahaj.zone
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        4 months ago

        What would prevent the same happening in the next wave of rats jumping ship? They don’t know anything about the servers or their niches, so they pick whatever. Listing all the servers and their missions is a good start for those motivated to join, but for those more on the fence, how do we ease the transition?

        • CosmicTurtle0@lemmy.dbzer0.com
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          4 months ago

          I personally see three big issues with getting new users to Lemmy use and stat on Lemmy:

          • knowing about it: It is a matter of time before Reddit bans linking to Lemmy. Either by outright preventing their discussion via shadow deletes or full deletes. join-lemmy.org would be well served by purchasing ads on Google and on Bing
          • join-lemmy ux needs to be improved: this goes to your point and I fully agree that there needs to be a better onboarding experience. I am a fairly technical guy and even I had trouble understanding the major concepts behind Lemmy. Many of these concepts aren’t terribly important to a new user though. At least at first.
          • more and better content: this is fortunately getting better but we’re not there yet
    • daniskarma@lemmy.dbzer0.com
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      4 months ago

      When half the posts in your feed are “X instance bad” people get just tired and go out.

      It has happened to me sometimes a meaningful part of my feed was just people brigading about some instance they don’t like. It’s ridiculous.

    • Zos_Kia@lemmynsfw.com
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      4 months ago

      When you read that stuff on reddit there’s a parameter you need to keep in mind : these people are not really discussing Lemmy. They’re rationalizing and justifying why they are not on Lemmy. Totally different conversation.

      Nobody wants to come out and say “I know mainstream platforms are shit and destroying the fabric of reality but I can’t bring myself to be on a platform except it is the Hip Place to Be”. So they’ll invent stuff that paints them in a good light.

      You’ll still see people claiming that Mastodon is unusable because you have to select an instance - even though you don’t have to, you can just type Mastodon on Google, click the first link, and create an account in 2 clicks. It’s been ages. But the people still using Twitter need the excuse because otherwise what does it make them?

  • joelghill@lemmy.ml
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    4 months ago

    For the majority of commenters: UX is not UI.

    The poor UX experience is the research a person has to do before they can even participate. You need to have a basic understanding of how the network works, and then you have to shop around for a server.

    It’s enough friction to prevent people from on-boarding and that’s not good for a platform that needs people to be valuable.

  • Oniononon@sopuli.xyz
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    4 months ago

    Reddit ux is also ass. Only difference between reddit and lemmy is that the federation bit is extremely confusing and not intuitive.

  • Strawberry@lemmy.blahaj.zone
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    4 months ago

    If the miniscule effort of signing up for a platform keeps someone away, they probably wouldn’t be a good community member anyway.

  • HalfSalesman@lemm.ee
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    4 months ago

    Reading these comments I feel a sense of dread. You are all experiencing survivor bias. Initially when I ran into barriers I gave up for like a year before bothering to try Lemmy again.

    If you don’t want Lemmy to serve as an actual counter to corporate controlled social media if it means letting in “normies” then you are content with corporate controlled social media continuing to dominate our lives. Which sounds about right for humanity. The smugness is vile.

    Just bring on the vacuum decay event already.

  • TeraByteMarx@lemmy.dbzer0.com
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    4 months ago

    I’ve decided this is good and want a Lemmy that is restricted to just the nerdiest of nerds. These little spaces are cool without all those horrible reddit users.

  • _cryptagion [he/him]@lemmy.dbzer0.com
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    4 months ago

    Bad UX isn’t keeping most people away from Lemmy. Not being able to give up their addiction to Reddit is what’s keeping them from Lemmy. There’s a lot of people who will complain about the shitty things billionaires and tech companies and politicians do to them, but aren’t willing to lift a finger to change things.

    You’re never going to bring those people to Lemmy unless Reddit shuts down and you develop an algorithm to spoon feed them whatever they want to feed their doomscrolling habit. Lemmy is better off without them.

  • evilcultist@sh.itjust.works
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    4 months ago

    It should have an account creation process like those old RPGs where it asks a series of questions then says, “we recommend this server: <blah>. It is <one short sentence about its content>” then has click next to proceed or click “I want to choose another server” to just get a list.

    1-hate, 5-love Do you like capitalism? Do you like tech? Do you like sports? Would you prefer a large server? etc

    It should also be possible to skip the quiz and go straight to server selection at any point.

  • SpaceCowboy@lemmy.ca
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    4 months ago

    Add a bell button and a whistle button.

    I think instead of promoting a page where people have to choose a server, just send people to lemmy.world directly. We should probably just get people to sign up there at first and have the ability to migrate their accounts to other servers if they want to do that later.

    Having to choose from multiple servers is asking people to choose between a bunch of options they know nothing about. Get people straight to looking at content and posting stuff as soon as possible, once they’re more invested, and understand more about the different instances they can change servers if that’s what they want to do.

    But yeah writhing the code needed to make account migration seamless might be a lot of work so not sure if that will happen.

  • LadyAutumn@lemmy.blahaj.zone
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    4 months ago

    There was a lot of debate about this when the reddit exodus happened in 2023. I initially joined then and have stuck around since. Something that was said a lot back then that I agree with is that Lemmy doesn’t have to compete with reddit. It’s alright for this corner of the internet to exist and not be the single dominant one.

    If someone makes a reddit clone somewhere else with more liberal admins, good for them. I wouldn’t be going there. The fact that Lemmy is sectioned into servers is part of the appeal. I’m glad that I can be part of a server with very progressive administration. I would never get this level of moderation and support from any other social media. I’m fine with that meaning that uninformed people who just want to doom-scroll are less likely to come here.

    We have seen growth periods time and again when problems arise with private social media companies. Each time, a little more people from the initial wave join for good. I think that’s fine. Most lemmy servers are run for free by people who just believe in what we’re doing here. We can always add more servers, but we can’t handle the kind of traffic that reddit handles. We’re entirely dependent on dedicated people investing large amounts of their time to create and maintain these spaces for us.

  • FourPacketsOfPeanuts@lemmy.world
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    4 months ago

    endless wars of who’s federeated with who

    i’ve been here for months and months, i might have seen this mentioned as an aside once or twice. but “endless wars”?

  • ProdigalFrog@slrpnk.net
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    4 months ago

    Greenleaf is pretty massively exaggerating about the extent of defederation, as only a handful ever get defederated regularly, certainly not enough to call it ‘wars’.

    As for UX, there’s definitely room for lots of improvements, especially in making it easier to explore another instances local communities from within your own insinstance without explicitly subbing to them all or using lemmyverse.net.

    But I don’t think the very concept of different instances is truly a barrier or bad UX, that other user is just giving lazy excuses for not switching away from Reddit.

    If that was a legitimate issue, MMO’s (which also often have servers the player needs to choose) wouldn’t have the userbase they do. Nor would Email have taken off.

    Even if Lemmy was one big simple centralized server, that user would just come up with another reason they couldn’t switch.

    “Oh, it’s too small, my niche communities aren’t there”

    “The UI isn’t as nice”

    “The mod tools aren’t as good”

    Etc.

    • Coelacanth@feddit.nu
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      4 months ago

      The only real federation dramas I can think of were relating to Hexbear and Beehaw. If Greenleaf was on one of those instances then maybe it could explain their skewed perspective. Otherwise yeah, I don’t get it.

      • OpenStars@piefed.social
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        4 months ago

        Those went on and on and on and on for years though - it was only 3 months ago that Discuss.Online finally defederated from Lemmy.ml, making it the first top ranked instance that would be suitable to recommend to Redditors. And even then lemmy.ml still remains to bully and abuse the potential users with tankie BS (bOtH sIdEs SaMe don’t ya’know).

        Also before those two started there was Lemmygrad and Exploding Heads, and others I cannot recall off the top of my head but they really do go back a ways - defederation fights is kinda Lemmy’s whole main entire deal. Sadly, I am not kidding: it’s a Nazi bar effect where you can’t convince people to join a bar that welcomes Alt-Right Nazis (although in this case it’s Alt-Left tankies), bc they are turned off by such.

        It’s fine if we ignore what those users want btw, it’s just less so if we don’t acknowledge who we really are, and then wonder why nobody likes us - that kind of incel culture is not okay, at least not with me, and I will stand by that.

    • Geth@lemmy.dbzer0.com
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      4 months ago

      I specifically remember looking up tables of who defederates from who and what instances allow NSFW or downvoting because this was an issue among some of the top instances back then.

      I ended up making 4 different accounts over 2 months until I landed on a server I’m happy with. That will never be acceptable to any normal user.

      Every time someone brings up these issues, people here downplay them like you are doing it right now and nothing is ever done about it.

      • Ofiuco@lemmy.cafe
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        4 months ago

        This, the survivor bias is absurdly high around lemmy.
        This is my fourth instance because, for some reason, it’s extremely hard to find an instance that defeds the 3 main propaganda instances, allows porn/hentai, piracy talk, weed and isn’t too pissy about downvotes.

        Still I am thinking about leaving lemmy due to a complete lack of content for my country other than government propaganda… And I don’t feel comfortable creating a community for the same reason and there doesn’t seem to be anyone else from my country so… Nobody who cared about it (or who could help me mod).

        • Blaze (he/him) @lemmy.dbzer0.com
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          4 months ago

          defeds the 3 main propaganda instances, allows porn/hentai, piracy talk, weed and isn’t too pissy about downvotes.

          You indeed made the good choice, Lemmy.cafe is the one

          Still I am thinking about leaving lemmy due to a complete lack of content for my country other than government propaganda…

          Why not use both Lemmy and another platform?

          • Ofiuco@lemmy.cafe
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            4 months ago

            You indeed made the good choice, Lemmy.cafe is the one

            Yeah, it only took me 4 tries and I still am ready to jump ship if needed.

            Why not use both Lemmy and another platform?

            Already am, but at least on Reddit the mods can pretend to ban/control the propaganda accounts, but over here they are the only ones posting content (for my country) and that’s tiring… the rest of the content is the same here and Reddit, so I feel more inclined to stay on Reddit since I don’t really post anything anyway (I don’t even comment over there anymore) and Lemmy feels like something I rather delete more and more… been thinking about PieFed, but the same problem as everything Fediverse, I have to pick a goddamn instance and I don’t have energy for that for now.

            • OpenStars@piefed.social
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              4 months ago

              If it helps, the issue is much less prominent for PieFed. Pick https://piefed.social/ bc it is the flagship and new features will just magically appear every week or so (not joking! the pace of development really is that fast!) Also it’s easier to not have to start the community joining process for every community - that one being (by far) the largest for PieFed means that more often than any other instance, that work will have been done for you.

              Also, when you join, you will become energized about the Fediverse again - the startup wizard helping you pick communities to subscribe to based off of your interests will make you happy:-). Whether it’s worth the pain of learning a whole new system after that or not… is up to you, but seriously if you need that jolt of positivity, sign up TODAY! (you can always abandon it tomorrow, though I hope you won’t, and am betting that actively seeing it in front of you may help… although tbf there is a bit of a learning curve as you adjust, and yet only bc there’s so much MORE you can do with PieFed, like Lemmy has just Subscribed vs. All, whereas PieFed has a whole slew of new options to add to that, in the Topics, in choosing to receive Notifications for content rather than have to navigate to it, and new stuff is coming like personalized multi-communitied as well - it kinda really is awesome and exciting!? 😊)

              • Ofiuco@lemmy.cafe
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                4 months ago

                I really really doubt the part about the content based on my interests part, I’ve tried Lemmy, Mastodon and Pixelfed, none of the has any content that I care about enough to join a community but they have way too much US politics (WAY TOO MUCH), so it really doesn’t encourages me to try anything new on the fediverse (like Loops, picking an instance, creating user just to find no content for me?).
                I’d like to know how good or bad the instance block works on PieFed, because here on lemmy I still see hexbear posts that other users crosspost, even when my instance already defederated that instance.

                • r.EndTimes@lemm.ee
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                  4 months ago

                  Im trying to post more to comicbooks and other communities i like so others think its active and post there lol

                • OpenStars@piefed.social
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                  4 months ago

                  In addition to keyword filters that Blaze mentioned, PieFed is basically the only way I know of, other than an app (Sync or Connect) that offers a true instance filter that blocks all users from the specified instance, without requiring admin support. I’ve blocked all those batshit insane comments from lemmy.ml and now if I go to the same identical posts, those comments from those users from those instances that you specify are flat gone. Regardless of the community. More in this post but that’s basically it that I’ve said already.

                  Likewise, Categories of Communities allows you to have your cake and (when you want it) eat it too. e.g. check out https://piefed.social/topic/arts-craft and note absence of it, in that category. Likewise https://piefed.social/topic/fediverse, and https://piefed.social/topic/food, and https://piefed.social/topic/gaming, and so on. But, in the very rare event that you ARE wanting it (hey, it happens!) it’s still accessible at https://piefed.social/topic/news (& politics).

                  I would be remiss if I did not tell you that PieFed isn’t fully completed yet - it both has features that Lemmy (and even Reddit!) lacks, while also missing some, like its search feature is pretty abysmally bad (on purpose, it just hasn’t been the top priority yet, to receive some love and attention:-). Though I still love it even so. You can keep your old account (to do things that PieFed cannot yet), and eventually you should find yourself using the new perhaps 90% of the time, as you adjust and come to love what it can do for you - though note that I find that the approach to finding content is quite different from when I used Lemmy, which only offers Subscribed vs. All, whereas PieFed has so many more options to choose from (it may be overwhelming at first - but it’s so fantastic to have choices!:-).

      • r.EndTimes@lemm.ee
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        4 months ago

        I looked this up when joining a month ago because I saw hella posts on it and joining world to not see the piracy community didnt help

        • Geth@lemmy.dbzer0.com
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          4 months ago

          Honestly, joining a community just for the type of content they have or what they filter is useless. Best approach for me is to have access to everything and then filter what you don’t like by yourself.

    • Amju Wolf@pawb.social
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      4 months ago

      There are definitely issues with Lemmy but these users specifically seem to just be complaining for the sake of complaining. They want Reddit without the parts they currently don’t like, not realizing that they also need to get rid of the parts that eventually made Reddit go to the shitter - because otherwise it’d just repeat.

    • static_slabs@feddit.rocks
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      4 months ago

      Ah yes, because telling people the reason they don’t join your platform is invalid is sure to make them change their minds. 🙄

      0 marketing sense. People like you are why the Reddit userbase mostly steers clear.

    • .Donuts@lemmy.world
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      4 months ago

      If that was a legitimate issue, MMO’s (which also often have servers the player needs to choose) wouldn’t have the userbase they do. Nor would Email have taken off.

      But in an MMO, you still get the same content no matter what server you choose. Over here, it directly impacts what content you can interact with based on (de)federation.

        • .Donuts@lemmy.world
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          4 months ago

          Yes, and if you join a German-speaking instance as a non-German speaking user, the experience will also be subpar. Hence I talked about content, not language.

      • hemmes@lemmy.world
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        4 months ago

        I’m on three different instances and the sort by All-hot feed is nearly identical.

        I’m not on Beehaw or Hexbear, but those instances make it pretty well known they block a lot of other instances.

  • spacesatan@leminal.space
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    4 months ago

    “but it feels like old reddit”. My god, imagine actively preferring the new reddit UI. Let them keep their shiny jangling keys instead of coming over here and pestering the devs for a snoovatar feature or whatever nonsense.

    The ‘maybe read for 2 minutes to figure it out’ miniscule barrier to entry is a feature not a bug.

    • r.EndTimes@lemm.ee
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      4 months ago

      Idk why anyones upset about ppl who prefer new reddit not wanting to be here, exact type of person who should stay there

    • ahornsirup@feddit.org
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      4 months ago

      Two minutes (and you’re being very optimistic here, for someone who isn’t technically inclined it’s almost certainly going to be more) of required reading on a subject that’s just not even remotely interesting to 99% of people eliminates basically all non technical people. Because they just don’t care enough to devote that time. If that’s the user base you want, that works out, but I’d like people here who can hold a conversation about something other than Linux and Star Trek. It’s honestly kinda boring here.

    • XiELEd@lemmy.world
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      4 months ago

      It’s been a while since I’ve been on Lemmy, so correct me if I’m wrong but isn’t Voyager, which I’m using right now, pretty good? You also don’t have to install an app, just set it as a Browser app on Firefox and you’re good to go, even though the apps on the Google Play store are pretty good.