We are also changing how remote playback works for streaming personal media (that is, playback when not on the same local network as the server). The reality is that we need more resources to continue putting forth the best personal media experience, and as a result, we will no longer offer remote playback as a free feature. This—alongside the new Plex Pass pricing—will help provide those resources. This change will apply to the future release of our new Plex experience for mobile and other platforms.

    • dormedas@lemmy.dormedas.com
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      14 days ago

      Alright, so I have had Jellyfin installed for years now, but my primary issue is that most devices myself or my users use lack official, readily-available clients. For example, the Samsung TV app is a developer mode install. Last I looked, nobody has put a build into the store.

      I really want to use Jellyfin, but I feel like my users simply can’t. I’m interested in others’ experiences here that could help.

        • BakedCatboy@lemmy.ml
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          14 days ago

          I give all my friends the choice between Plex and jellyfin (I run both containers side by side pointed to the same media folders) and they all invariably choose Plex. I think it has a lot to do with the jellyfin UI, and I think an overhaul like jellyfin-vue or something that looks like findroid needs to happen in order for jellyfin to really appeal to regular people.

      • Eldritch@lemmy.world
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        14 days ago

        A Chromecast TV device might fill your gap. There is a jellyfin android TV build in the app store and it works with every TV. Just costs about 50 dollarydoos

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            14 days ago

            True and while they are both enshitifying their services. Somehow in this one area Google seems to be going slower. And making slightly less bonehead moves

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        I had the same experience with my parents. They have a Samsung TV and the Jellyfin experience was awful.

        I ended up getting them a little N100 mini pc and installed Bazzite and the Jellyfin app from Flathub. You can configure it so it knows it’s on a TV, and responds to keyboard controls. I got them a remote from a company called Pepper Jobs that gives keyboard input and now they have a great experience with it. Even my mom, who’s a big technophobe, loves it.

        My dad also has an LG TV in his workshop that doesn’t have a working Jellyfin app (cause it’s ten years old), and he uses the Jellyfin app for his Xbox on that one.

      • blue_skull@lemmy.world
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        14 days ago

        I use Jellyfin client on my new Samsung TV via a Google TV dongle (ONN tv, $25 at Walmart). Seems to work well.

        My only complaint is the stream volume has been very low after a recent update. Downsampling helps but seems like it shouldn’ t be necessary.

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        14 days ago

        I can speak from my experience with an Apple TV, the application “Infuse” works amazing with a jellyfin server. Though the application is essentially $1 month subscription, but works across all your apple devices, if you have any. I think it’s worth it.

        Additionally, the official app for Android TV worked pretty well when I last tried it on an Nvidia Shield

      • lori@lemmy.zip
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        14 days ago

        The only major pain point I had with Jellyfin was getting it on my Samsung TV yes. It is absolutely not a good recommendation for people with Samsungs unless they’re willing to get their hands very dirty. Now, once I got the app side loaded on there, it works perfectly well, but the process sucked ass.

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        14 days ago

        I love Jellyfin, but I always find something that I have a problem with when trying it, for example it has weak searching, tagging, and TV show identification compared to Plex.

        I tried using it even as recent as yesterday for some searching and tagging, but it’s searching, tagging, and even TV show identification has problems and is weak in comparison to Plex. I couldn’t mass-tag certain videos which was annoying for me, I had to do it one-by-one and it ended up taking a long time, that was frustrating. Also, tags don’t show up in searches anymore because it hurts performance apparently. With that said, maybe Plex has the same limitation, but it doesn’t mean that Jellyfin has to. They are open-source, and they can be better than Plex, and in many ways they already are, but I keep running into pain points with how I want to use it, and it does feel a bit unfortunate. With that said, I’m a developer too, so I know it’s not always that simple. It’s just in some ways it feels less “complete” than Plex.

        I’m still really pleased with Jellyfin though, and especially the future potential of it.

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        Yeah.

        Jellyfin is spectacular for LAN usage on two computers. Once you start using devices (because, you know, that is what people tend to plug into their TVs…) or going on travel, it rapidly becomes apparent that it just isn’t a competitor.

        Hell, a quick google suggests jellyfin STILL doesn’t have caching of media for offline viewing. Plex’s works maybe 40% of the time but… 40% is still higher than 0%.

        I have a lifetime pass for Plex and encourage anyone who even kind of cares to get one next time it is on sale (or shortly before the scheduled price hike). I have tried Jellyfin a few times over the years and… it is basically exactly what I hate with FOSS “alternatives”. It isn’t an alternative in the slightest but people insist on talking it up because they want it to be and that just makes people less willing to try genuinely good alternatives.


        To put it bluntly, Plex is an “offline netflix” as it were. Jellyfin is a much better version of smbstation and all the other stuff we used to stream porn to our playstations back in the day.

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          14 days ago

          Jellyfin allows you to download whatever you want to your local device. But in a world of streaming, it seems to be a much smaller usecase. I take my tablet camping with me all the time, download some shows via Jellyfin and watch via Jellyfin. Maybe you’re using the term “caching” differently from the use case, but if local files is what you’re after, it absolutely does it. Just click download in a couple of different locations.

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            14 days ago

            Yeah, I don’t know what that dude’s on about. My kids download stuff from jellyfin to their tablets all the time for road trips.

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            Did they? Or is that still the old hack of “just download the raw file. Your tablet is just a computer”?

            Because I didn’t see it advertised on the main web page and a quick google got me to https://github.com/jellyfin/Swiftfin/discussions/364 which is open and abandoned tickets for the ios apps.


            https://forum.jellyfin.org/t-offline-downloads?pid=16373#pid16373 suggests it is also in the same boat for android. You can find workarounds but they aren’t using jellyfin.

            Which is “fine”. I watched WAY too many movies over the years with VLC on a laptop. But… why are we using a shim to treat a library as a streaming service in that case? Which gets back to Jellyfin just not actually being a Plex alternative for the majority of users.

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              You might be right, it might play in an external player. I don’t recall that or didn’t notice. We’re a few months from the last camping season. If it does play in an external player, seems like an inconvenience vs a dealbreaker, but I get it. We all have our things. I would argue that it’s maybe a big deal for you and not a majority of users. Maybe a small but focused minority.

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              14 days ago

              As I was curious, Findroid gives you an android client that allows offline mode and downloading/playing/removing movies from the client.
              Seems Infuse Pro (paid) version also has support for it if you’re an iPhone user.
              edit: I see the discussion regarding filesizes and I believe that Findroid is downloading the raw file in the background, so for those that wish for smaller transcoded versions in the cache it isn’t a solution. I don’t own any apple devices so can’t tell how Infuse handles it.

        • superglue@lemmy.dbzer0.com
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          14 days ago

          As someone who has attempted to switch to Jellyfin a few times now, I have to agree. Its a great project and my switch would have been successful if it was only me using it. But between my parents streaming remotely and my kids, its not even remotely close to what Plex offers currently.

    • sasquash@sopuli.xyz
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      14 days ago

      any recommendations to get it to work remotely? the good thing about plex was it was easy to set up, but the quality was medicore.

        • gdog05@lemmy.world
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          14 days ago

          I used a Cloudflare tunnel for security (no open ports) but that’s for people with limited tech ability mostly. Everyone else I’ve got connected with a tailscale node.

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            14 days ago

            Careful with that I think it’s against their TOS to do that due to the large volumes of data video streaming takes.

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            14 days ago

            I’m in the process of moving houses at the moment. But I’ve already got a nice PC put together to host a mess of services. Should be “fun” LOL

        • CmdrShepard42@lemm.ee
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          14 days ago

          That works but is pretty insecure as you have nothing protecting your server outside of a basic password.

          • jayb151@piefed.social
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            14 days ago

            I’m pleading full ignorance here. Because I opened the port for JF, doesn’t that mean the only thing exposed would be my jellyfin? I thought having the rest of my ports closed would not allow access to the rest of my system?

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      14 days ago

      Before now I was on the sunk cost fallacy of not wanting to teach my extended family how to use Jellyfin instead of plex but after this I’m already mid-way through setting up a Jellyfin docker container on my server and I only found out an hour ago

    • kingthrillgore@lemmy.ml
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      14 days ago

      Jellyfin is still way behind Plex in general performance but I keep a VM of it running and updated, for when the day comes that Plex is absolutely worthless.

      Which at this rate, is, well, we’re getting there.

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    14 days ago

    I’m not pirating a bunch of shows just to pay Plex for the privilege of watching it.

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    14 days ago

    As a plex pass lifetime user, this doesn’t change anything for me.

    I am, however, blown away that the price went from $75 CDN to $350 CDN over the last 10 years!! That’s just insane!

    • 032 Mendicant Bias@feddit.uk
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      I’m not sure where you’re getting that from, the article literally states the price hasn’t changed in 10 years, and still hasn’t, but it finally will on the 29th of April.

      This tracks with my experience as it’s probably been 10 years since I bought the lifetime pass and here in the UK it’s often on sale for basically the same price (about £75 if I recall).

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        14 days ago

        Well, it was $75 CDN when i bought in 2012, it’s $150-170 CDN now, and going up to $249 USD which converts to $358 CDN, so I’m assumong they’ll round down to $350 or up to $360 CDN.

        The conversion from USD to CDN kills it for us sadly. It’s just such a huge jump this time. More than double on this bump.

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    13 days ago

    I’m surprised by the resistance to Jellyfin in this thread. If you are using Plex, you’re already savvy enough to use bittorrent and probably the *arrs. If you can configure that stuff, Jellyfin is absolutely something you can handle. If you like Docker, there’s good projects out there. If you’re like me and you don’t understand Docker, use Swizzin community edition. If you can install Ubuntu or Debian, and run the Swizzin script, you’re in business.

      • Obelix@feddit.org
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        13 days ago

        I just setup jellyfin and it totally is the same. Install. Point it to a media folder. Setup port forwarding.

          • freebee@sh.itjust.works
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            12 days ago

            That ease of outside LAN access poses a big risk tho. Plex can and eventually probably will share, be forced to share, get hacked etc Those cloud accounts imply the possibility of very detailed reports about who’s streaming what, when, where, from which source…

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            13 days ago

            But let’s be honest - it really is not complicated. That was a one minute configuration in my router.

              • Obelix@feddit.org
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                12 days ago

                Ok, that is a totally different use case than mine. I’m one of those guys browsing a selfhosting community on the fediverse and I only want to stream my own stuff to my mobile and provide my wife with audiobooks. If you’re providing a bigger group of people with streaming services, who are not tech savvy, another software might be the better solution. But that doesn’t mean that Jellyfin is bad - it’s just another use case with different requirements

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              13 days ago

              One minute for you and me, but that sort of thing just isn’t feasible for many even if they have someone walking them through it over the phone.

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      Me too. Docker isn’t hard if you use a compose file. It’s easy to read syntax.

      Linux server.io has great documentation for their images.

      I have Jellyfin and Plex running from the same virtual machine pointing at the same media. If it wasn’t for the one crappy TV I have in my house with no Jellyfin client, Plex would be gone.

      • JasSmith@sh.itjust.works
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        Docker isn’t hard if you use a compose file. It’s easy to read syntax.

        This is giving me “yaml isn’t hard to use if you use a compose file!” It is, actually. It’s easy for you because you understand the technology. The vast majority of people do not.

        • Swarfega@lemm.ee
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          12 days ago

          Of course. But if you managed to setup Plex then you’ve already shown you have willing to learn…

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      13 days ago

      The big thing for me with plex is user management. I am absolutely knowledgeable enough to set up jellyfin, but i dont want to deal with user management. Plex makes it easy, i tell them to make their own account and i just share my library. i dont have to reset passwords, they can do that themselves. However, it’s getting to the point where i will probably just switch to jellyfin and deal with it because of how bad plex is getting.

      • electric_nan@lemmy.ml
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        13 days ago

        I’m only sharing access with a few friends and family, so I don’t find it cumbersome. Usually I make their account using the Jellyfin app on my phone. I do sympathize with not wanting to do support, which is the main reason I don’t even ask for help with the hosting costs. I don’t want to feel any obligation.

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    14 days ago

    Can’t say I have a huge issue with this - Plex isn’t FOSS and the infrastructure to make this happen isn’t free. Other options are available if you don’t want to pay the fee.

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    14 days ago

    I already pay for plex pass but I’m going to start looking into jelly fin out of principle. I will not support the enshitification of a service I use and this is how it starts. Soon they will have tiered subscriptions and then the cheap one will be taken away and the cheapest paid one will be stuffed with ads then all tiers will be stuffed with ads then they will jack up prices again or charge more for sharing with family or block it all together to force your family to get their own sub and the circle of enshitification will be complete.

    • Cynster@feddit.nl
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      13 days ago

      I run both on the same media sources. Works great. Some movies even seem to buffer quicker via Jellyfin than Plex

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          13 days ago

          I main Jellyfin now. I still have Plex for one device that has no Jellyfin client available. But indeed they run side by side sharing the same media.

          Worth doing as Plex will keep getting shitter

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    14 days ago

    I can understand new features being behind a fee, but this is putting old, old capabilities behind a paywall. Hmmm…

    This with a recent decision to remove watch together sort of eliminates the whole reason I would have tried Plex so many years ago.

    I’m a fan of Plex (it’s worked for me) and understand the Jellyfin crowd too. I’m worried about who is calling the shots at the moment. They aren’t aligning with their users.

    • merthyr1831@lemmy.ml
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      14 days ago

      Old capabilities that don’t even work as well as free alternatives because AMD transcoding support has been “”“experimental”“” for years.

    • kratoz29@lemm.ee
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      14 days ago

      I can understand new features being behind a fee, but this is putting old, old capabilities behind a paywall. Hmmm…

      I am a Trakt user, was an Evernote user and I am (thankfully) a Plex Pass user…

      What service are we missing that has done the same? We should make a list if there is not one already.

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    The audacity of this company to increase prices when:

    A) downloads are locked behind the paywall but havent worked in years (probably close to a decade at this point)

    B) they focus all the development time on bringing bullshit to the platform (live tv, rentals, other streaming app searches, etc)

    Requiring a subscription for remote access is actually fucking insane, they don’t have any bandwidth costs associated with that other than authentication so ???

    This will drive people to Jellyfin, and watch how fast Plex drops into irrelevance when all the selfhosters move away. Plex is (now was) the #1 thing to that both myself and others in this community would recommend to someone looking to get into selfhosting. ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯ not anymore, wonder how much the revenue will drop?

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      Final thought: there’s also a fair chance (I’d rate it at almost 70%) that they presented this to us because they knew it would piss people off. Then, in a week or so, they will post a “we’re sorry, is this better?” with the changes they’re ACTUALLY going to make. A ploy to make us blindly agree to whatever they want because “at least it’s better than what they wanted originally” 🙄🙄

    • lud@lemm.ee
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      Requiring a subscription for remote access is actually fucking insane, they don’t have any bandwidth costs associated with that other than authentication so ???

      They have provided a free relay service for years that makes it possible to access a server even if there are things in the way like CGNAT. That service had a low bandwidth limit but undoubtedly cost them money, so yes. But yes, they should have just moved that feature entirely to Plex pass (there is already a higher bandwidth limit for Plex pass users)

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        Ehhh i don’t think that justifies having people pay to stream, i doubt a lot of people even ever used that functionality and yeah they could have just pay walled it if it was that much of a problem.

        • lud@lemm.ee
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          13 days ago

          I don’t think it justifies putting remote streams as a whole behind a paywall. But I suspect that the feature is very widely used since it makes remote streams work out of the box regardless of your setup. It’s also turned on by default.

    • mic_check_one_two@lemmy.dbzer0.com
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      14 days ago

      Because of the Wife Factor. Getting people to convert requires getting past a lot of social inertia. It requires you to first convince them that the convenience of streaming services isn’t actually worth paying for. Then it requires an elegant onboarding experience. Lastly, Plex simply makes remote access easy. Sure, you could fiddle with reverse proxies for Jellyfin. But that’s easy to mess up. Instead, it’s much smoother to simply sign into Plex.

      I can talk my tech-illiterate “My google chrome desktop icon got moved, and now I don’t know how to check my email” mother-in-law through Plex’s sign-up process over the phone. In fact, I did. It’s familiar enough that anyone who has signed up for a streaming service can figure it out. I can’t do that with Jellyfin, because their eyes glaze over as soon as you start talking about custom server URLs or IP addresses. Hell, my MIL’s TV doesn’t even have a native Jellyfin app available on the App Store. If I wanted to install it for her, I would need to sideload it.

      Jellyfin does a lot of things right. But by design, the setup process will never be as elegant as Plex’s, because that elegant system requires a centralized server to actually handle it. And centralized servers are exactly what Jellyfin was built to rebel against.

      To be clear, I run both concurrently; Jellyfin for myself, and Plex for friends/family. I got the lifetime Plex Pass license a decade ago, and it has more than paid for itself since then. But it sounds like a bunch of my friends and family may end up switching to Jellyfin if they don’t want to deal with the PlexPass subscription.

      • Polderviking@feddit.nl
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        14 days ago

        Setting jellyfin up is for the technically inclined, i’ll agree there, but once deployed I don’t really see where Plex fundamentally excels over Jellyfin when it comes to “the wife factor”?

        You open the app, app shows library, you click on desired media item, desired media item plays. What am i missing?

        • JasSmith@sh.itjust.works
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          14 days ago

          It’s the setup which doesn’t pass the “wife” test. The more setup friction, the lower the likelihood that average users will bother. It requires a very easy setup experience to retain the average user. Even us technical people have limited time in the day. If I get a similar experience out of both Plex and Jellyfin, I’m going with the software which is easier to set up. Most of us are at that point in our lives where we’ll pay for convenience.

          • Polderviking@feddit.nl
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            So lazyness is the real answer. ;) This is fair enough, to be sure, but logically I continue to have problems with it when looking solely at the wife factor.

            My wife sets nothing up, that’s my area of expertise. My wife’s a user. This is true for Jellyfin but also things like our home automation that she very much enjoys but has no clue to how I made work on a technical level. She just taps things in the Home Assistant app as desired and things happen.

            I would also argue setting up Jellyfin, though more a complex proposition as Plex, is a lot easier then setting up things like an *arr strack or ripping the media you eventually play back with it.

            Plex does very little in a vacuum so despite it being easier to set up, it would be equally unlikely she ever would.

            • LeFantome@programming.dev
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              It never occurred to me that when people talk about “wife factor”, they mean setup. I also thought they just meant use.

              My wife uses Jellyfin and complains about it less than Netflix or Prime.

              My wife is an iPhone and Mac user and asks me to set all her Apple stuff up. I get asked to fix things all the time.

              Apparently neither Apple or Jellyfin have sufficient “wife factor” if we include setup.

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        14 days ago

        I think its a great idea to run the two concurrently. I didn’t see the point but given how plex is evolving i think its time to start getting familiar with jellyfin.

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      13 days ago

      This might be a dumb question, but could I access my Jellyfin through an external VPN like Proton?

      I have it set up in my raspberry to download Linux ISOs and run Jellyfin

      • Toribor@corndog.social
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        13 days ago

        If you mean that you are using Proton VPN on your Raspberry Pi to mask your downloading traffic, then no that same VPN will not help you access services like Jellyfin on your home network while you are remote.

        Instead you’ll want to use something like Tailscale (or Wireguard). You run it as a service on your home network and it then becomes your own VPN that you (or others) can use to connect to your home network when you are remote.

        You could run Wireguard on the same RaspberryPi that you use for downloading but I would recommend against it assuming that you’re running Proton VPN right on the host itself (and not inside a container).

      • mic_check_one_two@lemmy.dbzer0.com
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        13 days ago

        Not in the way you’re probably thinking, no. The VPN (like Proton) will be isolating devices from each other. This is by design, so you don’t end up in situations like different customers seeing each other on the network.

        Your router might be able to act as a VPN host. This would allow you to connect to your home network from anywhere, and use it just like you would use a service like Proton. And if your home network is set to allow devices to see each other, then you could see your Jellyfin server. See if your router can run Tailscale or can act as a WireGuard (or OpenVPN) host. Tailscale will be the most straightforward approach, but not everything can run it. Worst case scenario, you could just run Tailscale directly on your Jellyfin server.

        The big issue with requiring a VPN is that it makes remote access on some devices difficult or damned near impossible. For instance, good luck getting a smart TV to run Tailscale. Tailscale will be fine for things like phones, laptops, or tablets. But if you have a smart TV you want to remote view things on, you may need to consider a reverse proxy instead. And a reverse proxy is such a rabbit hole that it would deserve its own post.

        • cortex7979@lemm.ee
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          13 days ago

          good luck getting a smart TV to run Tailscale

          My mom uses this approach to access my media files. It’s a Sony Android TV and works pretty good actually

        • UnfairUtan@lemmy.world
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          13 days ago

          I see thank you.

          But if I want to keep my Proton VPN connection active, I don’t think what you’re describing is doable.

          That would mean being connected to two vpns at once wouldn’t it?

          EDIT : i get it now, if I configure it on the router, I won’t have to connect to two vpns on the same device

        • cortex7979@lemm.ee
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          13 days ago

          Worst case scenario, you could just run Tailscale directly on your Jellyfin server.

          Why is that the worst case it’s goes literally like this: install on your server, install on the other decide (phone, laptop), connect to the same account and BOOM works

    • GreyDawn@lemmy.world
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      13 days ago

      tailscale changed the computing experience for me in everything I do. Amazing networking solution. I also use zerotier but find myself on tailscale more due to how many devices they offer.