I ordered some well rated concert ear protection from the maker’s website. The order waited weeks to ship after a label was printed and likely forgotten. I went to find a place to call or contact a human there, all they had was a self-described AI chat robot that just talked down to me condescendingly. It simply would not believe my experience.
I eventually got the ear protection but I won’t be buying from them again. Can’t even staff some folks to check email. I eventually found their PR email address but even that was outsourced to a PR firm that never got back to me. Utter shit, AI.
Oh man, sad that’s the customer service cause I deeply love my loops. I was already carrying them with me everywhere I went so I grabbed a pill keychain thing and attached them to my keys so I’d never forget to grab them.
That would’ve been such an easy disputed charge and get the plugs somewhere else. I’m not wasting a second on something like that, just telling my credit card company they didn’t uphold their end of the deal, and that’s that. I will lose hearing out of spite if this happened to me, because I’m an idiot.
I ordered some well rated concert ear protection from the maker’s website. The order waited weeks to ship after a label was printed and likely forgotten. I went to find a place to call or contact a human there, all they had was a self-described AI chat robot that just talked down to me condescendingly. It simply would not believe my experience.
I eventually got the ear protection but I won’t be buying from them again. Can’t even staff some folks to check email. I eventually found their PR email address but even that was outsourced to a PR firm that never got back to me. Utter shit, AI.
Oh man, sad that’s the customer service cause I deeply love my loops. I was already carrying them with me everywhere I went so I grabbed a pill keychain thing and attached them to my keys so I’d never forget to grab them.
That’s really good to know about these things. They’ve been on sale through Woot. I guess there’s a good reason for that.
That would’ve been such an easy disputed charge and get the plugs somewhere else. I’m not wasting a second on something like that, just telling my credit card company they didn’t uphold their end of the deal, and that’s that. I will lose hearing out of spite if this happened to me, because I’m an idiot.